Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Programme Co-ordinator
| Dyddiad hysbysebu: | 19 Awst 2024 |
|---|---|
| Cyflog: | £24,071.00 i £25,674.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24071.00 - £25674.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Medi 2024 |
| Lleoliad: | Leicester, LE3 9QP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9358-24-1022 |
Crynodeb
KEY RESULT AREAS The post holder is required to: Participate in all aspects of the administration and clerical team working Participate in the management of BCS and Surveillance waiting lists Make appointments for BCS and Surveillance and follow up outpatient & Daycase Receive and greet patients and visitors attending the service Answer, and take appropriate action to resolve inquires via telephone and face to face with patients, visitors and colleagues internal and external to the programme Undertake duties relating to case note preparation Assist in the maintenance of medical records in accordance with University Hospitals of Leicester (UHL) requirements Input and maintain accurate data on Open Exeter (BCS system), HISS patient administration system, Somerset (Cancer services pathway monitoring system) & GI Unisoft (endoscopy department patient management system) Communicate verbally and in writing with patients, regarding appointments / admission dates to attend the BCSP Work closely with the Team Leader & Assistant Programme Manager to identify adequate capacity to meet the demands of the service and take positive proactive action to rectify any short fall escalating concerns in an appropriate manner Patient/Customer Service The post holder must: Demonstrate good customer care and professionalism in all aspects of the role Consistently demonstrate a pleasant and helpful manner in all interactions with patients, visitors and colleagues Participate in the delivery of a high quality service to all, within agreed time scales Wear smart clothing, in keeping with UHL dress code policy Communication The post holder is required to: Participate in the effective communication of accurate information both internal and external to the BCSP Liaise effectively and courteously with patients, visitors and colleagues both internally and externally Report all information concisely to the appropriate individuals Ensure that written information is legible, accurate and comprehensive Comply with data protection act and maintain confidentiality of all information managing it safely and securely Teamwork The post holder will work as part of the BCS Team and is required to: Recognize their role within the team Contribute fully to the team objectives, standards and performance measures Share information openly and honestly with other team members Understand and be sensitive to the needs of the other team members Participate actively in team meetings and is proactive in the development of new ideas Personal Effectiveness The Post Holder: Is proactive in developing and increasing personal knowledge of the post Manages time effectively and be flexible to meet the needs of the service, which includes evenings Attends mandatory training as required