ASC Income Co-ordinator
| Dyddiad hysbysebu: | 16 Awst 2024 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Medi 2024 |
| Lleoliad: | Portsmouth, PO1 2EP |
| Cwmni: | Portsmouth City Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 4056 |
Crynodeb
ASC Income Co-ordinator
Salary: Band: 6, £26,073 - £29,777 p.a. pro rata (£15,643 - £17,866 for 22.2 hours)
2 positions available:
1 x 37 hours per week (5 days per week) - Permanent
1 x 22.2 hours per week (3 days per week - Tuesday - Thursday) - 12-month fixed term/secondment opportunity
Please indicate on your application which role you are applying for
Portsmouth City Council is committed to safeguarding and promoting the welfare of 'adults at risk' and expects all staff and volunteers to share this commitment.
Portsmouth City Council
At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.
Your New Role
Within this role you will work within a busy team providing a front-line service to a range of teams within Adult Social finance team and Adult Social Care clients. This will include include carrying out billing functions such as taking payments and reconciling client accounts, providing direct administrative support to the FAB and ASC Debt Recovery Teams and as well as ad-hoc support to the wider team. You will deal with a range of administrative tasks, including booking appointment, actioning various tasks to ensure the clients ASC invoice is accurate at the end of each month, dealing with enquiries via post telephone or in person. In addition, you will process incoming and outgoing mail (via electronic or letter) typing and sending letters, maintaining records and files. The role will require the daily use of various electronic systems such as "ContrOCC" the ASC Finance system and "Fusion" the Corporate Finance system to view client records, book appointments, deal with queries both internally and externally, reconcile accounts and ensure the client is being charged correctly for their Adult Social Care services.
What you'll need to succeed
With excellent customer service skills and experience of working in a finance environment, you will have a high standard of literacy and numeracy as well as an understanding of the Care Act 2014 and Metal Capacity Act 2005. With working experience of office procedures and strong IT skills, you will have a strong attention to detail, good analytical skills and the ability to work on your own initiative and plan and prioritise your work. In addition, you will have excellent written communication skills, including excellent letter writing and note taking. You will have a solid understanding of GDPR and how to work within this legislation.
Please read the job profile for the full details of this role
What you'll get in return
We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:
- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Flexible working hours.
- Access to a wide range of training and development opportunities including apprenticeships.
- Extensive wellbeing support through the Employee Assistance Programme
- Discount on travel, travel loans and the bike loan scheme
- Discounts on a wide range of goods and services – access a range of discounts and offers from thousands of restaurants, shops and more.
Staff rewards: https://careers.portsmouth.gov.uk/working-for-the-council/
Application process:
Please read the full job profile (click here) for further details on the post to ensure your application matches the requirements of the role stated in the who is the person.
When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points in the profile with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is important, or you are likely not to be shortlisted. Please read alongside the 'How to apply' information.
We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.
Closing time/date: 30 August 2024 @ 23:59 pm.
We will email applicants from time to time; please ensure you check e-mail folders as sometimes our e-mails may go into spam/junk folders.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.