Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Physical Security Operations Center (PSOC) Operative
| Dyddiad hysbysebu: | 16 Awst 2024 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Medi 2024 |
| Lleoliad: | E14 5AQ |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 59544 |
Crynodeb
Job Overview
The successful candidate will be responsible for supporting and managing security operations in order to help the wider security team protect our organizations people, property, information and reputation. This is a global role with one of the key aspects being the monitoring and response to incoming information and alerts from intelligence sources and security systems. You will be responsible for the management and administration of various security systems, reporting tools and databases. The operative will ensure that tactical intelligence and crisis management support is delivered in a timely and accurate manner using the appropriate security communication methodology
Main Duties
Operations
- Global Incident and Emergency Response
-Assess impact to employees, assets, operation and reputation.
-Provide high level security briefings to security management.
-Invoke IMT liaison/coordination, as per the agreed process.
-Produce and disseminate reports throughout the life cycle of the incident.
-Where required, support IMT by issuing emergency communications to staff
Intelligence & Reporting
-Actively monitor security incidents to determine potential impact and maintain an awareness of strategic trends throughout key regions.
-Collect, analyse, and interpret complex security- and incident-related data.
-Produce and distribute incident reports.
-Phone and email communications with internal
-Be aware of the current threats and challenges faced by the business.
-Assist in producing regular intelligence reports in collaboration with the intelligence analyst
-Providing low level intelligence assessments obtained from risk service providers and open source.
Protect our People
Travel Security
-Monitor for travel alerts and escalation to management, where necessary.
-Assist travellers following incidents or significant developments.
-Direct liaison with 3rd party providers for travel tracking and traveller assistance.
-Deliver travel security risk assessments for staff travelling to high risk destinations.
Event Security
-Monitor and report updates during global LSEG events.
-Communication support with on-site security teams.
-Incident response and escalation support.
Create a Safe Workplace
Physical Security
-Conduct all security operational tasks in accordance with PSOC Assignment Instructions, Policies and Standard Operating Procedures
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-Support of site-based security operations (e.g. building evacuation)
-In extreme circumstances, the individual may be required to operate physical access control systems as part of the BCP arrangement
-Assisting with investigations, when required.
Relationships & Communications
-Be at all times knowledgeable of all senior site representatives and other key stakeholders
-Develop strong relations with internal clients globally
-Be prepared to give briefings to senior managers on security incidents during live events
-Fully and satisfactorily complete all required competency training.
-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
-You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
-Use common sense and initiative by immediately involving others if a situation appears to become threatening.
-To maintain professional conduct in the face of difficult situations and challenging customers.
-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
-Keep to schedules and demonstrate commitment to Mitie and the Client.
-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
-To call emergency services and Communication Centre to report all incidents.
What we are looking for
Essential
-Fluent in verbal and written English coupled with excellent communication skills.
-Minimum of 3 GCSEs including English and Maths at grade C or above (or equivalent)
-Able to communicate effectively with all levels of business, internal and external
-Good IT skills including ability to use all MS Office applications
-Report and assessment writing
-Full 5 year checkable employment / academic history
Desirable
-Degree or equivalent
-Bilingual experience working in a similar role, within a corporate or government organization
-Use of intelligence management systems with intelligence monitoring at a tactical level
-Possession of valid frontline SIA license
-Knowledge of CCTV and Access Control systems
-First Aid at Work qualified
-Knowledge of data protection and privacy law
Personal Attributes
Essential
-Self-motivated and able to work on own initiative
-Ability to operate in a professional and confidential manner at all times
-Ability to organise, prioritise and produce results under pressure
-Able to communicate effectively with across all levels of business
-Strong analytical skills with the ability to collate information and present analysis in a clear, concise and effective manner
-Good teamwork and interpersonal skills with the ability to thrive in a close, multi-discipline environment and have the ability to carry out leadership roles when required as part of career development
-Patient, courteous and have the ability to analyse and assess clients & customers needs whilst being professional and remaining calm in challenging situations