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Administration Lead Officer | Berkshire Healthcare NHS Foundation Trust
| Dyddiad hysbysebu: | 15 Awst 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £26,405 - £28,976 per annum (inc. of HCAS) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Medi 2024 |
| Lleoliad: | Wokingham, RG40 3RG |
| Cwmni: | Berkshire Healthcare NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6569418/371-CHS654 |
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Please note the PayScale currently in use is Agenda for Change 2023/2024. We will update the 2024/2025 PayScale once confirmed.
An exciting opportunity has arisen to join the expanding, innovative administration team for the IPASS / BLIS / MSK CSS services, in the role an Administration Lead Officer. The post is on a permanent band 4 contract (37.5 hrs), based at our Finchampstead clinic, just outside of Wokingham. We are currently offering flexible home and office working. We are looking for someone who is approachable, with a warm personality, great leadership, and people skills to join our team.
If you are someone looking to take that next step and progress into a leadership role, this may be the ideal opportunity for you to develop these skills. We are looking for someone who has had experience of working in IPASS / BLIS / MSK CSS services.
The role of an IPASS / BLIS / MSK CSS Administration Lead Officer is one which gives continuous support to the services’ Management Team, a team of band 3 administrators and our clinical staff. Good and effective teamwork throughout is a vital part of what encompasses these community services.
• To oversee the day to day leadership of a team of administrators and work cohesively with the other Lead Officers.
• To support the Administration Manager and deputise in her absence.
• To use electronic patient booking systems, including E-Referrals and RIO to help facilitate an efficient referral and booking process
• To use and support with applications such as EPRO, our electronic system used for clinic letter processes and Webex our flexible telephone system.
• To be an accessible and central point of contact for service users, including patients and GP’s
• Take responsibility for assigning caseloads / task management
• Demonstrate clear and concise methods of communication as you will be dealing with a variety of referral and patient related queries.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
The “must haves” for you to be considered for this role:
• Ability to lead, support and work well within a team
• Excellent communication skills
• Multitask and provide admin support across different areas within our 3 services
• Show flexibility, compassion and understanding to develop our staff, services and better the patient experience.
For further information about the role, please see attached job description and person specification.We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to contactGemma Myers (AdministrationManager Mon-Thurs) Gemma.Myers@berkshire.nhs.ukwho’llbe delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
This advert closes on Thursday 22 Aug 2024
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