Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Event Administrator / Receptionist (King's Academy)
| Dyddiad hysbysebu: | 14 Awst 2024 |
|---|---|
| Cyflog: | £25,725.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £25725.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Medi 2024 |
| Lleoliad: | London, SE24 0HJ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0207-24-0016 |
Crynodeb
This role will be based in Kings Commercial Services, Kings Academy, London and the main purpose of the role will be: Overseeing the Academy email inbox for enquires, bookings and dealing with enquiry booking forms, for new and existing bookings. To co-ordinate and collate all relevant forthcoming events information and maintain exceptional customer service. To co-ordinate the in-house LMS system LEAP which is a candidate booking system for the Academy. This will involve but is not limited to checking the day to day bookings, queries, ensuring Course Leads have uploaded their course content and assisting to enhance the candidate journey. To provide professional arrival and registration services, welcoming and registering clients, trainers and delegates. To have a strong visible presence throughout the Academy and assist with general requests such as photocopying, directions and any other reasonable requests. To communicate client comments and complaints to the Deputy Centre Manager . To troubleshoot any IT related issues as they arise, working as an advocate for the client and Kings Commercial Services. Understanding, knowledge and ability to follow guidelines that ensures compliance with Health and Safety at Work, Data Protection and other statutory requirements. Working as a team player with the ability to adapt to varied situations, ensuring that the centre performs to Kings commercial services standards and its operation is profitable by contributing to the growth, strategy, and smooth running of the centre. To assist in the preparation of sales invoices. To support in the preparation of reports. Co-managing the social media platforms, including creating and posting content, establishing followers in line with the proactive promotion of the Academy. To assist in actively selling and promoting the Academy by way of enquiry handling. To ensure that all learning resources equipment is well maintained reporting all faults immediately to the ICT team. To build relationships with facilitator and delegates alike ensuring all client preferences are recorded and recognised with the aim of giving exceptional client care. To ensure that information is up to date in the system to allow event booking details to be accurately communicated to all team members. To attend scheduled team meetings. To manage the incoming phone system. Coordinate incoming and outgoing courier and mail services. Delivering excellent client relations to ensure client satisfaction. To correctly produce the weekly and daily operational rota and communicate to the team. To ensure that all bookings are up to date to allow for correct invoicing. To ensure that the highest level of customer service is delivered in line with Kings Values