Assistant Hotel Services Manager
| Dyddiad hysbysebu: | 06 Awst 2024 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Medi 2024 |
| Lleoliad: | Cardiff, CF10 1XD |
| Cwmni: | LGH Hotel Management Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1135324146 |
Crynodeb
Assistant Hotel Services Manager
Holiday Inn Cardiff City Centre
Check out the hotel on our virtual tour!The Opportunity
As the Assistant Hotel Services Manager, you will play a crucial role in ensuring that our operations run smoothly and that our guests have an outstanding experience.
Responsibilities:
Guest Relations Management & Development: Foster positive relationships with guests, addressing any escalated situations promptly and effectively.
Operational Excellence: Working predominantly in the Open Lobby but also across other hotel departments (Reception, Conference & Events, Restaurant, and Bar).
Department Support: Assisting the Hotel Services Manager (HSM) – Front Office and HSM – F&B in their daily operations. Providing management cover in their absence.
If you’re passionate about hospitality, thrive in a dynamic environment, and are committed to excellence, we’d love to hear from you!
Benefits
- Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
- Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Proven experience in a supervisory role within Hospitality (ideally hotel or restaurant operations).
- Passionate and Engaging approach to leadership and the ability to inspire and motivate a team to be their best
- Passionate about providing exceptional customer service
Hotel
Nestled in the heart of the vibrant city, the Holiday Inn Cardiff City Centre is ideally situated next to Cardiff Castle and the Principality Stadium. With 157 beautifully designed bedrooms, the hotel offers a comfortable and convenient stay for both business and leisure travelers.
Our Academy conference center boasts 12 modern and fully equipped meeting rooms, providing the perfect venue for corporate events and conferences. The hotel's dining options include a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving up delicious dishes and refreshing beverages for guests to enjoy throughout the day.
Our health and fitness club is equipped with state-of-the-art facilities, including a gym, sauna, steam room, and a heated indoor pool, providing guests with the perfect opportunity to unwind and recharge during their stay.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.