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Practice Manager

Manylion swydd
Dyddiad hysbysebu: 06 Awst 2024
Cyflog: £50,000.00 i £55,000.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £50000.00 - £55000.00 a year
Oriau: Llawn Amser
Dyddiad cau: 06 Medi 2024
Lleoliad: Leeds, LS25 7JN
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: A3773-24-0002

Crynodeb

JOB TITLE Practice Manager ORGANISATION Gibson Lane Practice BASE Gibson Lane, Kippax, Leeds LS25 7JN , with branch surgeries in Garforth and Monk Fryston SALARY - £50k - £55k per annum HOURS 37 and a half per week, full time STARTING DATE 1 st January 2025 (but negotiable) INTERVIEWS September 2024 RESPONSIBLE TO The Partners ACCOUNTABLE TO The Partners RESPONSIBLE FOR Management of Gibson Lane Practice JOB SUMMARY To provide leadership and management skills to the practice To work with the team to support the development of Gibson Lane Practice in the everchanging environment of the NHS To ensure the practice achieves its contractual targets and sustains financial viability To manage the operational requirements of the practice To represent the practice at any external meetings as required To ensure the practice complies with CQC regulations and contractual requirements To ensure effective, efficient, and safe working with IT (Information Technology) within the practice CORE FUNCTIONS LEADERSHIP: To work closely with the lead GP (General Practitioner) To develop and maintain effective relationships with all key stakeholders, both internal and external To contribute to the development of the practice To effectively lead, manage and develop practice staff, building a collaborative working environment and ensuring an efficient and excellent service To work closely with the practice Business Manager to ensure all monetary claims are made as required, to review all annual contracts for the surgery, to manage the procurement of practice equipment, supplies, and services within agreed budgets Liaise with solicitors on legal matters PATIENT SERVICES: To ensure that the practice complies with NHS contractual obligations in relation to patient care To maintain registration policies and monitor patient turnover and capitation To oversee and manage effective appointment systems To routinely monitor and assess practice performance against patient access and demand targets To oversee the complaints management system with the Office Manager To manage the significant events system To represent the practice at the Patient Participation Group (PPG) To manage any complaints relating to clinical negligence or any sent to the ICB STAFFING: To be responsible for ensuring all staff are effectively recruited and inducted into the organisation To be responsible for the management and development of all staff To directly line manage other managers in the organisation such as Office Manager, Business Manager, Operations Manager To ensure that any disciplinary/capability/grievance issue is effectively managed To ensure that the absence management policy is consistently and effectively applied throughout the practice To manage staffing levels within an agreed budget To ensure that up to date HR documentation is maintained, working with the Business Manager To ensure that all relevant HR policies, procedures, and processes are developed, maintained, and communicated to staff To ensure that all relevant administration for partners, salaried gps and nurses is effectively managed eg GMC, MDU (working with the Business Manager) To ensure that all staff receive the necessary training to meet the requirements of their roles To keep abreast of changes in employment legislation To be the registered Freedom to Speak up Guardian for the practice and to undertake any relevant training required for this role. STRATEGIC: To represent the practice in a range of forums eg PCN, ICB To provide and receive highly complex, sensitive, and contentious information and to present information to a wide range of internal and external stakeholders in formal settings To effectively manage organisational change, involving and communicating with key stakeholders as appropriate To adopt a strategic approach to the development and management of patient services To develop strong working relationships with local practices, ICB, NHS England and LS25/26 PCN To chair relevant meetings with varied internal and external key stakeholders eg practice meetings To maintain a good knowledge of emerging policies, procedures, and requirements from government departments, feeding these back to the partners to inform thinking and development for the practice Ensure service development and delivery is in accordance with local and national guidelines Ensure that the practice complies with NHS contractual obligations in relation to patient care To be responsible for key performance measures including LES, DES, QOF, QIS, GPOP, childhood immunisations and any future incentive targets To ensure the practice complies with CQC regulations To ensure that the practice dispensary is run efficiently and adheres to the relevant legislation; working with the Business Manager to achieve a profitable process INFORMATION MANAGEMENT AND TECHNOLOGY: To be the nominated Data Protection Officer for the practice To ensure that information governance systems are updated appropriately To ensure that all Practice IT and telephone systems always function effectively and liaise with external providers where necessary to resolve any issues alongside the Business Manager To keep abreast of new technology and ensure existing IT is used to its full potential To liaise with computer suppliers and user groups To ensure that all practice system users are trained to maximise use of all software and hardware To ensure compliance with national, NHS and practice data protection and release guidelines To ensure the IG and DSP toolkit requirements are met To ensure National Workforce Service requirements are met, working alongside the Business Manager To be IT lead for the practice to deal with any IT issues, ensure the practice has effective IT data security, to maintain the practice disaster recovery plan, to maintain the practice website, to support all staff in use of IT systems and oversee/evaluate IT training COMMUNICATION: Ensure compliance with the latest NHS recommendations Understand the practice communication systems Build and maintain good working relationships with the NHSE, CCG, hospitals, community agencies, other GP practices, the LS25/26 PCN, South & East Leeds GP Group, Leeds GP Confederation, pharmacists, voluntary and private organisations Represent the practice at meetings and seminars Assist and support the doctors corporately and at individual level to fulfil the requirements of revalidation and annual appraisal Present a professional image and always promote the practice Share skills and expertise with others PREMISES AND EQUIPMENT (WILL BE SUPPORTED BY SENIOR GP PARTNER AND BUSINESS MANAGER): Responsible for the management of the building Represent the practice to negotiate contracts and their renewals Liaise with NHSE in relation to notional rent reviews Ensure property owned by the GP Partners is safe, effective, and fit for purpose along with the Operations Manager Responsible for planning and premises expansion projects FINANCE: Work with the GP Partners to: Ensure the Practice meets and fully complies with the contractual requirements set by NHSE Develop and implement processes to achieve clinical targets of QOF, QIS, Directed and Local Enhanced services and the Impact and Investment fund targets (IIF PCN) (working with the Business Manager) Directly contribute to profit improvement by exploring areas for increasing income and reducing costs. GENERAL: To take responsibility for maintaining confidentiality at all times To adhere to the provisions of the Health and Safety at Work Act and to ensure their own safety and the safety of colleagues and patients To actively participate in an annual appraisal, agreeing mandatory training requirements and development needs To be aware of their individual responsibilities under the Equal Opportunities Policy and ensure they adhere to the provisions of the policy To present a professional image and always promote the practice This job description is not exhaustive. It describes the main duties and responsibilities of the post. It may be subject to change considering developing organisational and service needs any change will follow consultation with the post holder