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Applications Support Analyst | Barts Health NHS Trust
| Posting date: | 05 August 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £34,089 - £41,498 per annum inc |
| Hours: | Full time |
| Closing date: | 04 September 2024 |
| Location: | London, E1 4DG |
| Company: | Barts Health NHS Trust |
| Job type: | Permanent |
| Job reference: | 6537873/259-6042715GSS-B |
Summary
The Clinical Systems Applications Support Team is looking for an Applications Support Analyst to complement our existing team. The successful candidate will work within a dynamic team which provides 2ndline support for Cerner Millennium applications as well as downstream clinical systems across the Barts Health estate, as well as performing local configuration changes using Back Office tools in Cerner Millennium. The position will be to manage business as usual processes whilst adhering to local Trust policies and service level agreements.
This role requires a good level of technical troubleshooting skills, and a high quality approach to customer service. The job necessitates working with system end users as well as other teams within Clinical Systems and Informatics such as Integration, Data Warehouse and Business Information reporting. The candidate must be able prioritise their workload autonomously, and able to work to tight deadlines.
Use and understanding of Cerner Millennium is essential, as are written and verbal communication skills, whilst effective leadership qualities are desirable.
The vacancy may close early if adequate applications received .
Responsible for supporting Cerner Millennium and other connected clinical systems. This includes the carrying out the tasks associated with the system administration and data integrity of all Trust Back Office Cerner Millennium configuration changes and ensuring that all Trust level changes are undertaken and synchronised across test and production
domains. Also includes support and troubleshooting of incidences relating to Cerner Millennium end user workflows.
Responsible for understanding the delivery of efficient and resilient processes for the full life-cycle of a Cerner Millennium system configuration change. Adherence to the Trust Back Office policies and procedures which underpin these processes.
Ensuring Trust compliance with required Incident, Change and Release management procedures.
Responsible for liaising with user departments and ICT teams to ensure appropriate turnaround times for system configuration changes and service support calls are met.
Responsible for supporting Cerner Millennium and connected applications deployment activities.
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.
We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
This advert closes on Monday 19 Aug 2024