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Operational Support Manager, Band 5
| Dyddiad hysbysebu: | 29 Gorffennaf 2024 |
|---|---|
| Cyflog: | £28,407.00 i £34,581.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £28407.00 - £34581.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Awst 2024 |
| Lleoliad: | Sandford Road, GL53 7AN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9318-24-0972 |
Crynodeb
At least two years NHS experience, preferably within an MDT or cancer services setting Knowledge of hospital Patient Administration System (PAS/TRAK) Previous experience of dealing with patients appointments and booking system Knowledge of medical terminology Understanding of existing cancer and RTT pathways Educated to NVQ Level 4 or equivalent qualification or experience Proficient in the use of MS Word, Excel, PowerPoint, Access Proficient in the use of Internet and E-mail To be a system Super User of the Trust Patient Administration System and role related systems. To be familiar with, and able to work with the Trust Information Systems including Sharepoint software and support continuous improvement contributions from key stakeholder leads Ability to analyse performance data to identify areas for improvement Co-ordinate referrals through single point of access via e-RS (Electronic Referral System). The post holder will be expected to manage capacity within the 2WW Gynaecology service, bringing patients appointments forward where necessary, flagging up capacity issues, performance target issues and escalate accordingly. Manage the Gynaecology 28 DW, 31DW and 62DW cancer PTLs Overview of the theatre rotas for Gynae oncology, ensuring maximum utilisation and in conjunction with the consultants support ensure patients are booked in turn Regular use of clinic systems and keeping an accurate record of clinic data on a daily basis. Line Management responsibilities for 3 medical secretaries (Band 3) and 2 Secretarial Supervisors (Band 4), including appraisal, training and day to day support Collection and presentation of information and data to produce management reports as required, using a range of software Record accurate mandated patient and clinic data, local and national requirement. To communicate effectively with patients / carers regarding appointments, diagnostic scheduling/appointments and treatment related matters. The post holder will be responsible for ensuring that patient pathway is managed in a timely manner, within access timeframes, ensuring that patients are booked in to relevant clinics and sessions as appropriate with clinical guidance. Attendance at key weekly/monthly meetings to include MDT, Check & Challenge, 642 theatre meetings, wider administrative team meetings and as required CNS meetings The post holder will be expected to work independently and manage and prioritise their workload, liaising closely with the wider administration and clinical teams within the department Service review and pathway mapping along with continued development of the timed pathway