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Switchboard Operator
| Posting date: | 22 July 2024 |
|---|---|
| Salary: | £22,816.00 to £24,336.00 per year |
| Additional salary information: | £22816.00 - £24336.00 a year |
| Hours: | Full time |
| Closing date: | 05 August 2024 |
| Location: | Newcastle upon Tyne, NE27 0QJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9319-24-0957 |
Summary
To ensure that all calls to 11 Trust sites are connected to the relevant location in an accurate and timely manner. To respond to all emergencies including Cardiac Arrest, Fire, Security and Major Incident etc. To ensure that emergency group calls are instigated via the Multitone Bleep System. To activate daily testing of all Multitone Systems, ensuring that non responses are followed up and to maintain accurate records. To authorise relevant agreed actions in the event of paging system failure and to liaise with the IT Department and outside companies e.g Multitone. To receive and respond to All Trust alarms Via the Multitone Alarm System and to activate agreed urgent and emergency procedures and to liaise with relevant Trust personnel. To attend to car parking and security issues. To maintain and update a wide range of databases and spreadsheets on a daily basis. To maintain switchboard and emergency alarm systems in the event of Fire evacuation from Cobalt and to transfer to an alternative site in order to maintain continuity of service. To collate and maintain accurate records of Trust on call personnel, tracking information via Trust intranet and email systems. To change identity numbers on Multitone pagers and to keep accurate up to date records of all changes and faults. To provide support and information to Multitone pager users