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IDT Change Manager | St George's University Hospitals NHS Foundation Trust

Dyddiad hysbysebu:	19 Gorffennaf 2024
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£58,698 - £65,095 per annum
Oriau:	Llawn Amser
Dyddiad cau:	18 Awst 2024
Lleoliad:	London, SW17 0QT
Cwmni:	st georges nhs trust
Math o swydd:	Cytundeb
Cyfeirnod swydd:	6405560/200-NN-5807675-AC-Z

Crynodeb

The Change Manager will support the ongoing process of change across the Trust relating to Cerner EPR and other applications optimisation and deployment, including clinical documentation and ePMA processes including the establishment of electronic clinical pathways. These changes impact on a large number of staff in the Trust and the post-holder will be responsible for helping minimise the disruption caused.

The Trust is part of a Group arrangement with Epsom & St Helier Hospitals which has committed to the development of a new shared domain which will make it easier for patients to be treated and for clinicians to work collaboratively across south west London, Surrey and beyond. As this new shared EPR domain will be based on the current St George’s domain, it is anticipated that this role will support that development at St Georges.

The post-holder will be responsible for understanding current processes and requirements and help design and deliver current documentation in an electronic format; in turn supporting the delivery of these to meet the vision and strategy of the Trust development of EPR and related systems and applications.

Within specified work-streams the post holder will be expected to:
• Responsible for defining and gaining agreement on the scope and deliverables of change requests.
• Develop expert knowledge of electronic clinical documentation and the work processes required to use it effectively.
• Analyse existing work processes against the Programme process requirements.
• Design and implement new and effective processes, ensuring real engagement with clinical, managerial and administrative staff at the Trust.
• Engage appropriate organisational change management techniques to prepare, manage and support change processes in a manner which seeks to minimise disruption to day-to-day business during this major Programme implementation that will affect large numbers of staff at the same point in time.
• To support effective communications processes, ensuring real engagement with clinical, managerial and administrative staff.
• Be able to quickly adapt to changing priorities, new challenges, and emerging opportunities in a fast-paced environment.
• Support and work collaboratively with Change Agents within the team.

St George’s University Hospital NHS Foundation Trust (SGUH) has a vision to be a thriving hospital at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

The IDT department manages the Trust’s IDT systems, infrastructure and IT support services enabling the electronic filing, printing and sharing of both clinical and non-clinical information. It also provides support to manage the systems and services which includes: helpdesk; IT training; break-fix; application development, acquisition and support for all the supported Trust IT services. The IDT department is also responsible for Information Governance.
We work to identify opportunities to streamline business processes and to enable data sharing and collaboration internally and externally by use, or replacement, of technology. In addition, IDT provides tools to enable business units to achieve their goals, resulting in improved quality of care to patients.
• Work closely with identified clinical and other staff in each area to identify change requirements.
• Undertake a Gap Analysis between current work processes ‘As is’ and the processes that will be required upon implementation ‘To be’ of the new electronic clinical documentation system and provide documentation to support the changes to process i.e. downtime documentation, policies and procedures
• Work with clinical services to identify the requirements for training, equipment or amendments to current work flows, job roles and responsibilities.
• Ensure these requirements are met through the relevant work streams within the Programme.
• Facilitating the transition of staff and clinicians to the new processes and implementing quality assurance strategies following the introduction of the new work systems (Standard Operating Procedures).
• Consult and engage closely with staff at all levels who are affected by the changes in work processes and ensure the provision of support in the lead up and transition to the new systems.
• Ensure the intended quality and financial benefits of the relevant changes are clearly identified, defined and tracked (including by the development of specific measurements / indicators).
• Provide the Change Management perspective in the development of all project documentation for the project.
• Advise the Programme & Project Manager on all process review issues pertinent to the project.
• Support the sustainability of new processes required for the electronic clinical documentation to work effectively.
• Utilise Change Management knowledge to provide input into Programme Management control documents e.g. Share Point, Risk Register, Programme Plan.
• Work with colleagues across the hospital to adapt policies and procedures to fit with new processes as required. Provide expert clinical systems advice to policy development.
• Support the Programme & Project Manager to ensure projects are appropriately transitioned to ‘business-as-usual’ with robust training and support arrangements in place.


This advert closes on Friday 2 Aug 2024

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