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Clinical Service Manager – Systemic Anti-Cancer Therapy (SACT) | The Christie NHS Foundation Trust

Dyddiad hysbysebu:	17 Gorffennaf 2024
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£58,972 - £68,525 per annum
Oriau:	Llawn Amser
Dyddiad cau:	16 Awst 2024
Lleoliad:	Manchester, M20 4BX
Cwmni:	The Christie NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	6489747/413-84530-CNS-SD

Crynodeb

Are you ambitious, driven and looking for your next opportunity as a Senior Manager?

This is an exciting opportunity for an operational manager with a passion for leadership to join the SACT Service at The Christie.

As the Clinical Service Manager (CSM) for SACT, the post holder will head up the multidisciplinary senior team responsible for the delivery of SACT. Supported by the Head of SACT and SACT Clinical Lead, they will be empowered to practice their patient-centred leadership whilst being accountable for the operational and business aspects of the service – ensuring the highest standards of patient care.

This post requires an individual who is enthusiastic, motivated, and dynamic. They will possess demonstrable experience in SACT as a compassionate, values-led leader who role models positive behaviours and puts the patient at the centre of everything that they do.

The CSM will provide senior leadership and direction as well as strategic and operational management for all staff within their portfolio to ensure the provision of a modern, patient focused SACT service.

The post holder will have appropriate management experience within SACT and healthcare setting. They will ensure that all resources allocated to the Department are used efficiently and effectively and will be responsible for performance management and improvement within their areas of responsibility. In doing so, they ought to be competent when it comes to delivering against qualitative and quantitative service targets.

The CSM will work interdependently with both clinical and non-clinical teams to develop and promote systems to ensure that safe services are provided in line with best practice guidelines and policy.

The post holder will also work closely with the Service Manager and the Head of SACT to ensure effective performance across the directorate. They will be a member of the divisional senior team, helping to deliver results on a divisional level whilst working with colleagues from Pharmacy, Radiotherapy, Protons, Haematology and Outpatients.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
DUTIES AND RESPONSIBILITIES
Leadership
• Toadoptavalues-basedapproachtomanagement,leadingwithcareandcompassion.
• Tobeabletoincorporateconsiderationsofequality,diversityandinclusionintodecision making on a day-to-daybasis.
• Be able set an example in this regard and having the courage to challenge negative behaviours.
• To be comfortable with their relationship with failure and be able to promote a strong learning culture within SACT Services.
• To foster a culture of continuous improvement within SACT Services, promoting a learning culture and creating a psychologically safe environment through which improvements can bemade.

Strategic Planning and ServiceDevelopment
• To develop and implement long term service strategy and policies forSACT Services that fully reflects the direction and service needs of the Trust,itscommissioners and theSACT Committee and including Drugs and Therapeutics Committee approvals.
• To input into corporate strategies, maintain awareness of the needs of stakeholders linkages to relevant legislation as well as national and local healthcare guidance and initiatives.
• To manage competing demands on the service and resolve conflict, wherethey arise, relating to serviceprovision.
• To interpret and implement broad policies and NHSguidance, contribute to corporate policies and strategy and to develop services locally in line withthem.
• To lead and coordinate service objectives ensuring relevance to local and national priorities.
• To play a key role in service planning for SACT and the wider SACT Services agenda within the Trust including developing and implementing long term strategic plans for continued development ofservices.

Service/Operational Management
• Toco-ordinateoperationalmanagementofthedepartmentworkingcloselywithHeadof SACT, the Clinical Leads, and other managers across the service and the division.
• To Plan and implement strategy for operational management soas to meet organisational performance plans within agreed budgets andtimescales.
• To provide leadership and direction formanagerswithinthe service, ensuring clear communication of policy, business objectives and agreedtargets.
• To ensure the implementation of effective and appropriate performance management systems and processes to ensure delivery of performancetargets.
• Toleadtheserviceontheperformancemanagementagenda,developingstrategiesand process changes to ensure achievement of agreed activity levels. This includes liaison with clinicians to influence working practices to achieve the necessarychanges.
• To interpret and analyse highly complex data in relation to performance management using Trust software to develop performance management reports forboth internal and external consumption.
• To lead on substantial programmes of work to improve services across pathways of care or forspecific care groups asdesignated.
• To develop the postholder’s own work plan inline with service, departmental, divisional and Trust objectives.
• To work collaboratively with the Head of SACT providing cross cover wherenecessary.
• To be an active member of the divisional senior team, contributing to the divisional agenda, performance andobjectives.
• To participate intheTrust senior manager on-callrota.


Clinical
• To provide advice, guidance, supervision and leadership to the nursing and allied health professionals withintheteam.
• To supervise the professional work of the nursing and allied health teams, working closely with the relevant heads ofprofession.
• To facilitate the implementation of clinical and professional policies and guidelines from the Trust and relevant externalbodies.
• Toworkcloselywithconsultantmedicalstaffandotherhealthcareprofessionalswithinthe clinical areas to enable well-coordinatedcare.
• Toestablishcloselinkswithallmanagedstaffinordertofacilitatethebestpossiblepatient carepathway.
• To assist in the promotion of evidence-based practice and clinicalaudit.
• To comply with the relevant code of practice and standards of proficiency for their profession.
• To lead highly specialist clinical services.
• To oversee the development, introduction and implementation of new systems, treatment, and administrative systems with respect to their integration into the SACTservice.

Service Improvement
• To manage improvement in patient and carer experience and the efficiency with whichservices.
• To utilise and interpret research and audit findings appropriately to aid the development of new guidelines, protocols and facilities which willsupportimprovements.
• Toberesponsibleforwritingandproducingserviceimprovementreports,businesscases etc. asrequired.
• To ensure that there are developments and improvements across the entire pathway by undertaking work inthe allocated area, in line with service and Trustobjectives.
• To lead and deliver on specific projects, which willbring about an improvement in the provision of health care services within the service in collaboration with operational managers and theirteams.
• Ensures that regular progress reports, data sources and overall service details are produced and submitted to appropriate committees within theTrust.
• Regularly attends and participates in team meetings, and work closely with the other service managers and governance team.

Financial Management & BusinessPlanning

· To take responsibilityforand manage servicebudgets.

· To be an authorised signatoryforfinancialpayments.

· To signoffovertime and travelexpenses.

· To order specialistequipment.
• To lead on business planningforthe SACT service, ensuring that there is an agreed performance management framework to effectively monitor the delivery of the annual business plan and that any conflictwithrespect to content and deliveryisreconciled.
• To prepare robust business cases that enable services to remain financially stable and responsive to the demands placed uponthem.
• Perform highly detailed and complex options appraisals inorder to inform decision makingprocess.
• In liaison with the Head of SACT, contribute to budget setting for all areas of theservice.
• To ensure organisational procedures are deployed across the service for control of activities againstbudget.
• To ensure that the service works to achieve organisational effectiveness and deliver services within availableresources.
• To develop schemes and action plans to ensure the service offers the commissioners value formoney.
• Touseandanalysefinancialinformationsystemstoensurearobustsystemforfinancial monitoring,budgetaryperformanceandappropriateallocationoffundingfortheservice.

Human Resources Management
• To implement the Trust strategy and policy forHR management and development Including recruitment and selection, discipline, grievance, performance appraisals etc.
• To develop and implement departmental workforce plans as part of business planning process inlinewithTrust HRstrategies.
• To ensure an appropriate departmental structures and skill mix to enable and empower individualstomakedecisions,whereappropriate,andthatindividualshaveclearlydefined responsibility andaccountability.
• Toensureeffectiverecruitmentprocessesareimplementedwithindepartmentscompliant with Trust policy including chairing appointmentpanels.
• To ensure that appraisal systems are implemented and cascaded to all staff within departments.
• To provide appraisal/performance review resulting in clearly understood objectives and personal development plans that reflect both the needs of the Trust and the longer term goals ofstaff.
• To takes action under Trust personnel policies (e.g. grievance, disciplinary, capability) wherenecessary.
• To ensure systems are inplacewithinthe service to identify poor performance, conduct issuesandthatanyindividualsidentifiedareappropriatelysupportedandmanagedwithinTrust policies.Toensure that grievances and whistle-blowing are treated appropriately andwithinTrustpolicies.
• To ensure that the service adopts flexible working practices that meet appropriate legislativeandbestpracticeguidanceandachieveafairbalancebetweenthepreferences ofindividualmembersof staff,theneedsoftheservice,andthepreferencesofthewhole staffgroup.
• To ensure that communication mechanisms operate effectively sothat a culture is promoted where all staff can become involved in influencing and supporting the achievement of quality improvement and patient-focusedcare.

Communication
• To communicate highly complex and sensitive information on compliance with performance targets, strategic objectives resources, staffing and service related information, with senior managers and directors within Trust, and across other external organisations andagencies.
• To negotiate, influence, persuade and reconcile conflicting views ina challenging environment in a manner that ensures corporate credibility and fosters effective and lasting relationships with colleagues, staff, patients and otherstakeholders.
• To develop and implement processes that support good communications across the SACT service, as well as thedivision.
• To ensure effective engagement acrossSACTservices, using negotiating and influencing skills to ensure that the services are consideredintheplanning and development processes of other clinical groups.
• To undertake presentations to staff groups withinand outside the Trust and to members of thepublic.
• To represent SACT servicepublicly.
• To record personally generated information and ensure a system is in place, compliant withbestpracticeindatamanagementandTrustpolicies,torecord,collate,processand store information on the management of patients and staffmembers.
• To update patient records and maintain departmental records asappropriate.

* See attached documents for full details *




This advert closes on Wednesday 31 Jul 2024

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