Customer Service Advisor
| Posting date: | 15 July 2024 |
|---|---|
| Salary: | £23,260 to £25,000 per year |
| Hours: | Full time |
| Closing date: | 14 August 2024 |
| Location: | CW1 |
| Remote working: | On-site only |
| Company: | Synergy Recruitment Ltd |
| Job type: | Contract |
| Job reference: | 32648-40915 |
Summary
Looking for your first step into the office world?
This is a fantastic opportunity to join our client based in Crewe on a 7-month maternity contract as their next Customer Service Advisor.
You’ll be offered full training and support so previous office experience isn’t required. No more needing experience to get experience... imagine that!
You will be surrounded by friendly & sociable colleagues and the management team are very supportive - they can’t wait to have you on board!
Your hard work will be rewarded and there are plenty of benefits for you to enjoy, just take a look at the list below..
Details of the Customer Service Advisor role:
Salary: £23,260 + bonuses = £25K OTE (pro rata)
Holiday: 25 days + Bank Holidays (pro rata)
Set hours Monday to Friday either 8AM – 4PM, 9AM - 5PM or 10AM – 6PM, with 1 in 3 Saturdays 9AM – 1PM (this is paid additionally at time and a half)
Hybrid once trained, 3 days in the office, 2 days WFH
Employee benefit scheme including:
Health cash plan
Travel insurance
Responsibilities of the Customer Service Advisor:
Full training will be provided on the in-house systems!
Answering a high volume of inbound calls and emails from customers and clients
Updating customer records, dealing with direct debit enquiries, and printing off documentation
Responding to a multitude of enquiries within necessary deadlines
Requirements to be the next Customer Service Advisor:
Previous experience within a customer service-based role
Ability to manage a busy workload and meet varying deadlines
An enthusiastic and positive attitude
If this sounds like the role for you, please apply with your CV today!