Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Ward Clerk | University Hospitals Bristol and Weston NHS Foundation Trust
| Dyddiad hysbysebu: | 12 Gorffennaf 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £22,383 pa pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Awst 2024 |
| Lleoliad: | Bristol, BS2 8HW |
| Cwmni: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6472139/387-S-6172-NG |
Crynodeb
The Trauma & Orthopaedic Ward is an 22 bedded bust ward. The Ward Clerk position is first point of contact for patients, relatives and visitors and therefore must offer excellent customer service, which will include being polite, respectful and helpful at all times, and effectively deal with a diverse range of people in a sensitive and confidential manner. The successful candidate must always have a professional appearance and will provide an efficient and effective administration service to the ward team and contribute to the delivery of a consistently high standard of patient care. They will be expected to organise and prioritise their own workload. Good IT and organisational skills are required. Experience in administrative duties is an advantage. Previous Ward Clerk experience is desirable but not essential as training will be given.
This vacancy may close early if a sufficient number of applications are received.
Communication:
• To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary
• Show a caring and professional approach towards patients and visitors when carrying out all duties
• Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate
• When answering the telephone state your name and your role, speak clearly and be polite. Always maintain patient confidentiality.
Organising and Planning:
• Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards
• Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward
• Prepare patient notes for coding within the relevant deadlines set by the coding team
• To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required
• Undertake the role’s duties in the case of a major incident in your department
• Attend appropriate meetings as required by the role’s line manager
• Ensure the “Reception area” is kept clean and tidy at all times
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
This advert closes on Sunday 28 Jul 2024
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.