Command & Control Regional Officer - Immigration Enforcement
| Dyddiad hysbysebu: | 09 Gorffennaf 2024 |
|---|---|
| Cyflog: | £28,000 i £29,400 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Additional allowances of up to 34% is applicable on this role (see Further Information for more details). |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Gorffennaf 2024 |
| Lleoliad: | Manchester |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 360538/1 |
Crynodeb
The National Command and Control Unit (NCCU) is the Immigration Enforcement (IE) 24/7 first point of contact for our main customers, which are all UK Police Forces. We support the IE wider priorities by identifying immigration offenders encountered by the Police either roadside or in custody and referring them to Immigration Compliance and Criminal and Financial Investigations teams for further action. We act as the first point of contact for all Clandestine events as well as being the IE Communications Hub. NCCU identifies incidents of a serious and high-profile nature and provides expert coordination and support to the management of these incidents.
- You will work as part of a team in a fast-paced contact centre environment, efficiently answering telephone and email enquiries from Police Forces Nationally and other Law Enforcement Agencies on a 24/7, 365 day a year basis.
- You will provide accurate Immigration advice to Police and other Law Enforcement Agencies regarding an Individuals Immigration Status and authorise any further action.
- You will collate information on Individual’s Immigration Status, make detailed comprehensive referrals to the Chief Immigration Officer and refer Immigration offenders for Enforcement Action to Local Immigration Teams.
- You will liaise with other departments within the Home Office such as Criminal Financial Investigations (CFI), Foreign National Offenders Returns Command (FNORC), and Intel.
- You will champion a person first approach, identifying safeguarding concerns and referring / signposting to the relevant departments to protect vulnerable people.
We are looking for someone with strong team ethics & personal resilience and discipline, who can work in a fast-paced, demand driven call centre environment. This is essential to support your colleagues and achieve NCCU’s overall aim of providing an excellent quality service. All staff are required to work the full length and range of shifts, and you must be flexible to undertake shift changes at short notice.
NCCU is a 24/7 unit and occasionally short notice travel to the office is required. There may also be a requirement to undertake some travel across the UK.
Applicants applying for this vacancy may wish to note that only limited car parking is available and is prioritised for staff working particularly early or late shifts and those working nights and weekends. No permanent car parking is available, and it will be individuals’ responsibility to make the necessary arrangements, to use public transport or other forms of travel.