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Patient Safety Learning Response Lead | East and North Hertfordshire NHS Trust
| Posting date: | 05 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £43,742 - £50,056 per annum |
| Hours: | Full time |
| Closing date: | 04 August 2024 |
| Location: | Stevenage, SG1 4AB |
| Company: | East and North Hertfordshire NHS Trust |
| Job type: | Permanent |
| Job reference: | 6411872/361-6411872 |
Summary
We are recruiting for aPatient Safety Learning Response Lead who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for a highly motivated individual who is passionate about quality and safety, with extremely good attention to detail, excellent communication skills and experience undertaking patient safety responses. Having transitioned to the Patient Safety Incident Response Framework and moving to now develop and embed our new ways of working, this is a great time to join us.
If you want to use your expertise and experience to ensure continued excellent patient care and safety across our Trust, please apply today.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
You will manage the oversight of all patient safety incidents and learning responses. This will be done through engagement with divisional services, in alignment with ENHT Patient Safety Incident Response Plan and policy.
The Patient Safety Learning Response Lead will have responsibility for ensuring high quality, cost-effective and timely learning responses through a systematic approach across interdependencies identified from patient safety learning. They will ensure local responses follow a defined learning and/or improvement pathway through partnership with the trust Kaizen improvement office.
Advocate compassionate engagement with the highest degree of professionalism and integrity of sensitive communication with families, patients and staff and others involved in patient safety incidents.
Ensure that reviews and responses to incidents are timely, accurate and analysed for themes and trends, including new emerging risks
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The full details of the main responsibilities of this role are detailed in the attached job description and person specification document.
This advert closes on Friday 19 Jul 2024