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Customer Service Apprentice - Godiva Newcastle

Job details
Posting date: 04 July 2024
Hours: Full time
Closing date: 03 August 2024
Location: NE15 6LN
Remote working: On-site only
Company: Nova training
Job type: Apprenticeship
Job reference: VAC1000261570

Summary

A great opportunity has arisen within a leading engineering supplier. As an apprentice key account manager you will learn the complete sales process. You'll then be ready to pick up the phone and build your own customer base. Actively selling products business to business. Full training and support is provided, along with a sales bonus.

What will the apprentice be doing?

- Taking enquiries over the phone and email
- Loading quotations onto system
- Taking orders and booking them to warehouse
- Chasing enquiries
- Sourcing products from suppliers
- Dealing with Transport queries

What training will the apprentice take and what qualification will the apprentice get at the end?

- Customer Service Practitioner Level 2 Apprenticeship Standard qualification, including end point assessment
- All training received on-site with no day release
- Tutor engagement every 4 to 6 weeks

What is the expected career progression after this apprenticeship?

Permanent contract with pay rise upon successful completion of the apprenticeship