Receptionist (Care Navigator)
| Dyddiad hysbysebu: | 03 July 2024 |
|---|---|
| Cyflog: | £11.44 per hour |
| Gwybodaeth ychwanegol am y cyflog: | £11.44 an hour |
| Oriau: | Full time |
| Dyddiad cau: | 16 July 2024 |
| Lleoliad: | London, SE19 2DF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | A3354-24-0001 |
Crynodeb
As the first point of contact for patients, visitors, and telephone callers, to provide a friendly, helpful and efficient service. Greet and deal with patients on reception and on the telephone in a friendly and courteous manner. Make, change, cancel patient appointments whether on the telephone, in person or via the website or app. Respond to all queries and where necessary direct to the appropriate person. Use care navigation to direct patients to the most appropriate clinician or service. Explain procedure for registration at the practice to new and temporary patients and put them on the clinical system. Advise and sign-up patients to the practice online access. Deal with requests for repeat prescriptions in accordance with practice guidelines Use Accurx to contact patients as required. Check practice website dashboard and deal with correspondence as appropriate. Complete DOCMAN and EMIS tasks as requested. Enter patient information on computer system as required. Chase up results, appointments, reports etc