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Business Administration Coordinator | Kent and Medway NHS and Social Care Partnership Trust
| Posting date: | 03 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,147 - £27,596 per annum |
| Hours: | Full time |
| Closing date: | 02 August 2024 |
| Location: | Canterbury, CT1 1AZ |
| Company: | Kent and Medway NHS and Social Care Partnership Trust |
| Job type: | Permanent |
| Job reference: | 6413470/380-EK187 |
Summary
The following post has become available within KMPT for a dynamic, self-motivated, forward thinking Administration Coordinator. The position will be within the Early Intervention in Psychosis Service, based at Eastern & Coastal Area Offices, Littlebourne Road, Canterbury CT1 1AZ for 37 ½ hours per week.
The ideal candidate will be educated to A Level standard or equivalent, have good Maths and English skills and posses an NVQ level 3/RSA 3 or equivalent. Strong IT skills are also essential, including knowledge of Office packages such as Word and Excel. The candidate will need to have a keen eye for detail, be able to effectively monitor the workflow, ensure quality, adhere to deadlines and be adaptable to changing and challenging situations.
This post will coordinate the administration team as well as giving support to the Locality Managers. The successful candidate will need to ensure that the Clinical team have the necessary admin support in place to provide the best possible care for our clients. This post involves line management of the administration teams; prior experience of line management is desirable, but not essential.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Provide and receive complex information.
Responsible for communicating with individuals and team on regular basis including team briefing and one to one supervision. Consults staff on issues that affect them.
Post holders will liaise with their Administrators to ensure that excellent customer care is the standard in their transactions with customers/clients/other external stakeholders and internal colleagues
Identifies current requirements for information across service(s) and keeps abreast of changes eg requirements by Monitor, the Department of Health, CQC or commissioners and adapts information collection and processes to keep ahead of these;
To perform this role, post-holders will need to be fully familiar with the patient pathway within their service
Assesses BI reports and highlights to teams where corrective action is required to meet KPIs
RiO access rights similar to Administrator Level 2 but with additional access in relation to some aspects of Level 3 to include ability to access some clinical information if required for reporting purposes
Able to use more advanced Excel formula, Access or Publisher
May have input into e-rostering/MAPS system
May use CoreNet and IAPT national data system eg to report on treatment activity
Will be responsible for work production of a team of administrative staff
Participates in recruitment decisions and induction training of new staff
Undertakes regular supervision and appraisals
Manages absence and conducts return to work interviews, eRostering and MAPS
Authorised signatory for less than £1000 per month
May assist in the provision of in-house training in relation to specific skills eg associated with Intermediate – Advanced Excel
May undertake some research as appropriate to banding and contribute to projects or delegated projects and providing potential solutions to any problems raised
Chairing admin team meetings locally
This advert closes on Wednesday 17 Jul 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.