Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Railway Team Member
| Dyddiad hysbysebu: | 01 Gorffennaf 2024 |
|---|---|
| Cyflog: | £11.44 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | 11.44 - 11.44 |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 29 Gorffennaf 2024 |
| Lleoliad: | Warminster, Wiltshire , BA12 7NW |
| Cwmni: | Vacancy Filler |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JUL20249391 |
Crynodeb
Longleat is offering the opportunity for one of our existing team to step into the role of Railway Team Member.
The Longleat railway is the 2nd most intensely operated 15inch Gauge Passenger Railway in Europe, and we’ve got an exciting opportunity for two customer service-focused Railway Team Members to join us on a permanent contract. Our railway takes guests on a 2km route through our grounds and past half half-mile lake, and over the Christmas period is transformed into the Santa train, taking our excited guests to see Santa himself in the Woodland Grotto.
Our Railway Team Members are focused on providing outstanding customer service to all our guests, which will see you taking on everything from driving our diesel locomotive to undertaking signalman and guard duties.
Reporting to the Assistant Attractions Manager, as a Railway team member you’ll keep the safety of the train and its passengers at the forefront of your attention at all times, and ensure we are constantly delivering fantastic customer service to our guests. You’ll perform all daily pre-opening safety inspections on the railway and highlight to the supervisor or team leader any equipment that needs repair, replacement or adjusting.
Key duties will include:
• Ensure that all Railway rules and safety regulations are adhered to at all times.
• To provide a Guest focused service at all times ensuring that all work is completed to the highest standards of the brand.
• Perform all daily pre-opening safety inspections on the Railway.
• Driving of Diesel Locomotive.
• When driving you are solely responsible for the safety of the train and passengers.
• Signalman & Guard Duties.
• Take part in Daily, Weekly, Monthly and Yearly inspections and maintenance for the Railway.
About you
• You must be an existing Longleat employee to apply for this role.
• Full UK driving licence
• You must be a minimum age of 21 to fulfil all roles of Railway Team Member
• Must be able to react quickly and appropriately under pressure in emergency situations and maintain professionalism
• Effective communication skills
• Passionate about delivering excellent customer service
• Although not essential, experience working with diesel and/or steam locomotive engines would be highly advantageous.
• Due to the safety-critical nature of the role, if successful you will be required to complete and successfully pass a medical.
A little about us
At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.
With a core business of around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.
Our values
At Longleat, we believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.
You will receive a rate of up to £11.44 per hour, in addition to a range of attractive benefits that include;
29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Annual passes for Friends and Family
Discounts on food and beverages and retail merchandise
20% off VIP Experiences, 10% off Accommodation
Discretionary bonus scheme
Employee Assistant Programme
Employer contributory pension scheme
Life assurance scheme
Perks at work
Range of flexible working schemes
Great progression opportunities are available.
Your contract
You will be on a permanent contract, working a minimum of 208 hours across a 13 week period, 5 days out of 7, including weekends, evenings and bank holidays as required. The earliest start time is 8 am and the latest finish time is 8 pm, varying in accordance with opening times. Positions available for immediate start pending successful medical sign-off.
Location: On-Site - Longleat (Warminster, Wiltshire, BA12 7NW)
Sounds great! How do I apply?
This is an internal advert for current members of the Longleat Team. If you are interested in this role please apply online and an endorsement will be requested from your line manager (no paper form is required).
The Longleat railway is the 2nd most intensely operated 15inch Gauge Passenger Railway in Europe, and we’ve got an exciting opportunity for two customer service-focused Railway Team Members to join us on a permanent contract. Our railway takes guests on a 2km route through our grounds and past half half-mile lake, and over the Christmas period is transformed into the Santa train, taking our excited guests to see Santa himself in the Woodland Grotto.
Our Railway Team Members are focused on providing outstanding customer service to all our guests, which will see you taking on everything from driving our diesel locomotive to undertaking signalman and guard duties.
Reporting to the Assistant Attractions Manager, as a Railway team member you’ll keep the safety of the train and its passengers at the forefront of your attention at all times, and ensure we are constantly delivering fantastic customer service to our guests. You’ll perform all daily pre-opening safety inspections on the railway and highlight to the supervisor or team leader any equipment that needs repair, replacement or adjusting.
Key duties will include:
• Ensure that all Railway rules and safety regulations are adhered to at all times.
• To provide a Guest focused service at all times ensuring that all work is completed to the highest standards of the brand.
• Perform all daily pre-opening safety inspections on the Railway.
• Driving of Diesel Locomotive.
• When driving you are solely responsible for the safety of the train and passengers.
• Signalman & Guard Duties.
• Take part in Daily, Weekly, Monthly and Yearly inspections and maintenance for the Railway.
About you
• You must be an existing Longleat employee to apply for this role.
• Full UK driving licence
• You must be a minimum age of 21 to fulfil all roles of Railway Team Member
• Must be able to react quickly and appropriately under pressure in emergency situations and maintain professionalism
• Effective communication skills
• Passionate about delivering excellent customer service
• Although not essential, experience working with diesel and/or steam locomotive engines would be highly advantageous.
• Due to the safety-critical nature of the role, if successful you will be required to complete and successfully pass a medical.
A little about us
At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.
With a core business of around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.
Our values
At Longleat, we believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.
You will receive a rate of up to £11.44 per hour, in addition to a range of attractive benefits that include;
29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Annual passes for Friends and Family
Discounts on food and beverages and retail merchandise
20% off VIP Experiences, 10% off Accommodation
Discretionary bonus scheme
Employee Assistant Programme
Employer contributory pension scheme
Life assurance scheme
Perks at work
Range of flexible working schemes
Great progression opportunities are available.
Your contract
You will be on a permanent contract, working a minimum of 208 hours across a 13 week period, 5 days out of 7, including weekends, evenings and bank holidays as required. The earliest start time is 8 am and the latest finish time is 8 pm, varying in accordance with opening times. Positions available for immediate start pending successful medical sign-off.
Location: On-Site - Longleat (Warminster, Wiltshire, BA12 7NW)
Sounds great! How do I apply?
This is an internal advert for current members of the Longleat Team. If you are interested in this role please apply online and an endorsement will be requested from your line manager (no paper form is required).