Store Manager
| Dyddiad hysbysebu: | 28 June 2024 |
|---|---|
| Cyflog: | £25,500 per year |
| Oriau: | Full time |
| Dyddiad cau: | 28 July 2024 |
| Lleoliad: | TF3 4AE |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | KPI RECRUITING LTD |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | STORE-MGR-TELF-LF-30266 |
Crynodeb
Are you ready to be a Store Manager of a brand new store opening based in Telford?
Our team has a huge amount of experience in the card and gift market and we are fast becoming a well-known high street brand having grown from one store to fifty five stores in 10 years
Job Summary and Mission:
• To effectively manage the store, maximising sales to exceed targets.
• To deliver outstanding personal customer service whilst motivating and developing the store team to do the same.
• To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
• But, most of all….MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities:
• Setting SMART goals for the team, developing staff capability, and role modelling company best practice.
• Displays a ‘customer comes first’ attitude by training and holding the store team accountable for delivering legendary customer service.
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure smooth flow of operations.
• Provides coaching and direction to the store team to take action and to achieve operational goals.
• Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
Providing functional expertise and executing functional responsibilities:
• Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience
• Listens and communicates well with others within and outside of Cards Direct. Creates a team environment that is positive and productive
• Leads courageously
• Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.
• Develops continuously
• Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop team members to achieve their potential.
• Achieves results
• Understands what drives overall business success and is accountable to prioritise and deliver quality results.
• Demonstrates knowledge of core products and processes to get results.
• Anticipates obstacles and takes action to prevent or minimise their impact.
Pay: £25,500.00 per year
Supplemental pay types:
• Bonus scheme
• Performance bonus
Work Location: In person
For more information on this role, get in touch with our Stoke branch and ask for Lily-Mae on 01782 712230!
Alternatively, send over your CV to lilymaef@kpir.co.uk
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