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Elective Access Officer | Oxford University Hospitals NHS Foundation Trust
| Dyddiad hysbysebu: | 27 Mehefin 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £23,949 - £26,282 per annum pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Gorffennaf 2024 |
| Lleoliad: | Oxford, OX3 9DU |
| Cwmni: | Oxford University Hospitals NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6364766/321-NOTSS-6364766-B4 |
Crynodeb
The post holder is one of a team responsible for effectively managing the
smooth coordination of the outpatient waiting list service for the Directorate
and ensuring that elective targets in relation to ensuring Outpatient,
Diagnostic and post-operative waiting times are met at both in a consistent
and timely manner.
The post holder will be responsible for the weekly validation of the Trusts’
patient tracking list (PTL) and will inform the Elective Access Team Leader of
any capacity issues identifying patients that cannot be treated within the
Cancer and 18 week Referral to treatment (RTT) targets
All Consultants, clinicians and nurses are required to give a minimum 6
week notice period of any clinic alterations. Ensure that any requests
outside this period are highlighted to the Elective Access Team Leader.
• Keep an accurate record of all Consultants, clinicians and nurses leave
requests and detailed accounts of reasons for clinic cancellations.
• Ensure that any clinic changes are completed and approved via clinic
maintenance pro formas for any changes to clinic templates on the
EPR system.
• This role requires a high level of concentration to be maintained,
precise, analytical, accurate detailed work and regular emotional effort
when initiating and responding to patients on the telephone and via
NetCall.
Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
Ensure accurate and comprehensive patient records and clinical details
including outpatient referrals are added onto EPR in a timely manner,
according to agreed standards, (the Trusts’ Elective Access Policy and
Data Quality).
• Book appointments on EPR as per Trust procedures in line with the
Trusts Elective Access Policy and ensure all referrals are clinically
triaged within 48 hours.
• Ensure that patients on ERS (Electronic Referral System) are given
appointment dates in accordance with clinical priority and length of
wait, and that patients on the ASI list are managed accordingly.
• Ensure that the appropriate action is taken following both patient and
hospital cancellations, such that the utilisation of elective capacity is
maximised.
• Ensure that the patients’ 18 week RTT pathway is correct on EPR
before undertaking any changes.
• Proactively monitor all outpatient clinics and highlight any capacity
issues or potential Cancer or 18 week breaches, where possible
prevent these with the support of the Elective Access Team Leader
• Be responsible for manging designated patient tracking lists (PTL) and
attend weekly PTL meetings with the management teams.
• To ensure all clinician annual leave and changes in outpatient sessions
are accurately recorded on the electronic patient record (EPR) and that
the affected outpatient sessions are proactively maintained such that
maximum waiting times are met and capacity is fully utilised. As such
the post holder will liaise closely with clinicians, managers, nursing and
administrative staff.
• Take a lead to resolve clinic cancellation issues by communicating with
colleagues and arranging cover or alternative clinics where required.
• The post holder is expected to develop an understanding of the Trust
Elective Access Policy and related procedures, and to make a positive
contribution to the ongoing development of elective administration
processes.
This advert closes on Thursday 11 Jul 2024