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Senior PALS Manager - Operational Lead | Cambridge University Hospitals NHS Foundation Trust
| Dyddiad hysbysebu: | 26 Mehefin 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £43,742 - £50,056 p.a. pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 27 Gorffennaf 2024 |
| Lleoliad: | Cambridge, CB2 0QQ |
| Cwmni: | Cambridge University Hospitals NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6420163/180-F-245277 |
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Provide an excellent level of service to patients, relatives, carers and the public who may require help, guidance or advice on the Trust’s services or wish to make an enquiry, raise a concern or require advice on how to make a formal complaint.
Lead and manage the PALS team, ensuring the development of the service and staff.
Manage a caseload of PALS cases, ensuring timely and appropriate resolution. Support junior members of the PALS team in case management
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 10th July 2024
Interviews are due to be held on 24th July 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
This advert closes on Wednesday 10 Jul 2024