Infrastructure Engineer- Wintel Virtualisation
| Dyddiad hysbysebu: | 25 Mehefin 2024 |
|---|---|
| Cyflog: | £40,201 i £48,347 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Gorffennaf 2024 |
| Lleoliad: | LS2 7UA |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 335961/2 |
Crynodeb
Are you someone who could maintain the ongoing reliability, performance and support of our infrastructure?
If so, this role may be perfect for you.
This is a fantastic opportunity to join DWP Hybrid Cloud Services as an Infrastructure Engineer and to be part of the one the biggest digital transformations in Europe, implementing leading edge technologies with the user at the centre of everything we do – we create innovative digital solutions that make a difference to the lives of our 22 million users.
Infrastructure Engineers are responsible for the operations of secure and highly available computing platforms, servers, and networks. They install, maintain, upgrade, and continuously improve DWP’s operating environment. They also maintain the ongoing reliability, performance and support of the infrastructure.
This includes:
- Monitoring the operating environments.
- Responding to incidents and problems.
- Planning for growth – by providing infrastructure solutions based on application needs and anticipated growth.
- Overall operation and maintenance of DWP digital infrastructure.
- Deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware.
- Troubleshooting problems as reported by users.
Please note that the team provides support 24 hours a day, 7 days a week and as a result you may be expected to work as part of an on-call rota.
Please note- this role requires you to pass a security clearance check. For further information on this please see selection process details.
As an Infrastructure Engineer, you will build, administer, support, and maintain solutions as directed and according to departmental policy.
You will deal with the day-to-day management and development of infrastructure products and contribute towards their design.
You will be responsible for the operational stability of the infrastructure solutions and be in a position to affect change in the on-going robustness and resilience of those products.
You will collaborate with seniors and own Infrastructure Development Lifecycle Process as part of a delivery team focused on one or more products.
Your responsibilities will include but are not restricted to, the following:
- 3rd line support for incidents, problems and changes.
- Apply different techniques to methods in analysing and resolving problems, working up new practices and procedures or modify existing processes to improve performance.
- Providing technical support and assistance.
- Apply different techniques to methods in analysing and resolving problems, working up new practices and procedures or modify existing processes to improve performance.
- Design and implement infrastructure services/solutions to meet strategic plans and roadmaps.
- Deal with and take decisions on day-to-day operational management of services/solutions relating to own work area and to those they manage.
- Provide specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments.
- Management of an operational area, a function, or a project team, act independently on day-to-day issues.
- Provide reports of Service performance to the Senior Infrastructure Engineer and other senior leadership members from Digital, reporting against agreed KPIs and via the relevant reporting channels and forums.
- Management of the risk register for individual technical area, ensuring appropriate reporting and mitigation plans and actions are implemented.