Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Customer Contact Agent
| Dyddiad hysbysebu: | 25 Mehefin 2024 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Gorffennaf 2024 |
| Lleoliad: | Altrincham, Greater Manchester |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | 123 Recruitment and training |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
All enquires are customer initiated (prospects are actively seeking to speak to an advisor about life insurance) and have either enquired directly online to us or been referred to us through one of our partners who are wealth managers and mortgage brokers.
Our Customer Contact Agents receive all initial enquiries to pre-qualify prior to passing to our team of Protection Advisors, and the role is to ensure all new clients are called in response to their enquiry, to offer quotations and deal with new customers professionally whilst adhering to compliance standards and meeting targets set by the business.
Our Customer Contact Agents provide help and support to prospective clients with emphasis on building a rapport and an instant relationship and with an eye on conversion. Our bespoke IT systems and processes are designed to support you in providing an exceptional customer service at all times and will give you the opportunity to succeed.
You will need good time management skills and a consultative approach, whilst providing every new client with an exceptional customer service.
Salary: £23,000 - £28,000 per year
Benefits:
30 days holiday per year increasing to 35 days
Extended weekend every week
Regular company events
Regular incentives (meals, trips vouchers etc.)
Company pension
Great onsite facilities in a modern office
Schedule:
2.30pm latest finish on Friday’s
No weekend working!
Experience:
Financial services: 1 year (preferred)
Business to Customer Sales: 1 year (preferred)
Retail: (preferred)
Or if you have relevant call centre experience this will be considered.
Education:
A-Level or equivalent (preferred)
Job Type: Full-time
Pay: £23,000.00-£28,000.00 per year
Benefits:
Company events
Company pension
Free parking
Profit sharing
Sick pay
Schedule:
Monday to Friday
Supplemental pay types:
Commission pay
Education:
A-Level or equivalent (preferred)
Experience:
call centre: 1 year (required)
Direct sales: 1 year (required)
Work Location: In person
Our Customer Contact Agents receive all initial enquiries to pre-qualify prior to passing to our team of Protection Advisors, and the role is to ensure all new clients are called in response to their enquiry, to offer quotations and deal with new customers professionally whilst adhering to compliance standards and meeting targets set by the business.
Our Customer Contact Agents provide help and support to prospective clients with emphasis on building a rapport and an instant relationship and with an eye on conversion. Our bespoke IT systems and processes are designed to support you in providing an exceptional customer service at all times and will give you the opportunity to succeed.
You will need good time management skills and a consultative approach, whilst providing every new client with an exceptional customer service.
Salary: £23,000 - £28,000 per year
Benefits:
30 days holiday per year increasing to 35 days
Extended weekend every week
Regular company events
Regular incentives (meals, trips vouchers etc.)
Company pension
Great onsite facilities in a modern office
Schedule:
2.30pm latest finish on Friday’s
No weekend working!
Experience:
Financial services: 1 year (preferred)
Business to Customer Sales: 1 year (preferred)
Retail: (preferred)
Or if you have relevant call centre experience this will be considered.
Education:
A-Level or equivalent (preferred)
Job Type: Full-time
Pay: £23,000.00-£28,000.00 per year
Benefits:
Company events
Company pension
Free parking
Profit sharing
Sick pay
Schedule:
Monday to Friday
Supplemental pay types:
Commission pay
Education:
A-Level or equivalent (preferred)
Experience:
call centre: 1 year (required)
Direct sales: 1 year (required)
Work Location: In person