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Team Administrator | Oxleas NHS Foundation Trust
| Posting date: | 24 June 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,129 - £28,649 pa inc pro rata |
| Hours: | Part time |
| Closing date: | 24 July 2024 |
| Location: | Eltham, SE9 5AD |
| Company: | Oxleas NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6416416/277-6416416-CPH |
Summary
We are pleased to offer an exciting role to work as part of the team administration support for the Oxleas Greenwich Podiatry Team.
The Podiatry Service is very busy so an experienced, proactive and enthusiastic person is needed to assist with the smooth running of the service.
This is a part time post, and a job share would be considered.
To provide an integrated and comprehensive administration role supporting the Greenwich Community Podiatry Team.
The post will include the organisation of clinics, booking patient appointments, sending letters to patients and GP's alongside other ad hoc tasks.
A clear polite telephone manner is essential.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
• Delivering an efficient and effective administrative service to the Greenwich Podiatry Team.
• Processing new referrals and information, recording of appropriate data using the Oxleas RiO electronic system to its full functionality for the service.
• Booking of patient appointments and maintaining clinicians’ RiO diaries.
• Opening, sorting and distribution of post and any other relevant correspondence via the team email.
• Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible.
• Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.
• To liaise with internal and external agencies, for example IT, on behalf of the team to facilitate the resolution of problems in relation to equipment used by the team (eg, telephone, computer, printer and internet access etc).
• Undertake administrative duties to support clinicians including ordering of stock.
• Provide administrative support to clinical meetings such as compiling timetable, sending invitations, minute taking and updating electronic clinical records (RiO).
This advert closes on Monday 8 Jul 2024
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