Customer Service Manager
| Dyddiad hysbysebu: | 19 June 2024 |
|---|---|
| Cyflog: | £31,000 to £39,000 per year |
| Oriau: | Full time |
| Dyddiad cau: | 03 July 2024 |
| Lleoliad: | 284 Romford Road, London, England, E7 9HD |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | BENGAL TRAVELS AND TOURS LIMITED |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: |
Crynodeb
Tasks required by this job includes:
• Address consumer grievances and offer appropriate rebuttals and solutions in a timely manner.
• Verifying if the service is available.
• Deal with any serious issues, such a sick customer or security threats.
• You can contact customers in person, over the phone, by email, or by letter.
• Creating objectives for client satisfaction and communicating with the team frequently to meet those objectives.
• Address issues about compensation and refunds.
• Oversee and command a customer support group.
• Employees ought to receive training on providing top-notch customer service.
• Manage a high number of incoming calls.
• Maintain tabs on client accounts, payments, and customer interactions.
• Help and support the current management group and staff as much as you can.
• Address consumer grievances and offer appropriate rebuttals and solutions in a timely manner.
• Verifying if the service is available.
• Deal with any serious issues, such a sick customer or security threats.
• You can contact customers in person, over the phone, by email, or by letter.
• Creating objectives for client satisfaction and communicating with the team frequently to meet those objectives.
• Address issues about compensation and refunds.
• Oversee and command a customer support group.
• Employees ought to receive training on providing top-notch customer service.
• Manage a high number of incoming calls.
• Maintain tabs on client accounts, payments, and customer interactions.
• Help and support the current management group and staff as much as you can.