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Bank- Junior 2nd Line Imaging and Stock Administrator (IT) | NELFT NHS Foundation Trust
| Dyddiad hysbysebu: | 17 Mehefin 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £14.11 per hour plus HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Gorffennaf 2024 |
| Lleoliad: | Essex, RM13 8GQ |
| Cwmni: | North East London NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6404642/395-BANK777-July24 |
Crynodeb
Band 4 ICT 2nd Line Stock Administrator required at CEME Centre, Marsh Way, Rainham, Essex, RM13 8GQ.
The post holder will provide on-site support to ICT Staff, in addition to assisting with face-to-face walk-in clients, as and when required, consistently delivering a “client-focused” service which promotes excellent customer service and effective working relationships.
Key Responsibilities
• Image stock devices. These will be both laptops and desktops. These will be a combination of refresh devices, repaired devices, swaped out devices.
• Liaise with 3rd Party to chase up repair status.
• Basic troubleshooting of imaged and repaired devices to ensure all aspects of the device are in working order.
• Asset Auditing, where you will be asked to maintain stock levels.
• Stock repairs for broken devices.
• Maintain and oversee installation, configuration, maintenance and troubleshooting of end user workstations, hardware, software and peripheral devices.
• Keep track of and organise disposals for the department
Engage proactively with all clients in order to prevent reoccurring errors.
• Take ownership of incidents, service requests and problem management where necessary.
• Work as part of a team, take part in departmental discussions and developments and actively promote knowledge sharing amongst all levels of technical support staff.
• Create and update technical documentation in line with departmental guidelines.
• Be aware of and abide by Trust policies across the whole business.
• Maintain a professional demeanour and deliver “client-focused” support in line with the trust values.
• Work alongside various teams within the Informatics department, keeping team members up-to-date as and when required.
• Morning checks to be completed, in the boardrooms and MFD checks
Remain up-to-date with the latest platforms and technologies in order to support new/emerging technologies which NELFT may implement in the future.
Provide out-of-hours support & on-site support as required.
• Perform machine builds and hardware/software installation in line with department asset management practices.
The post holder should have previous exposure and technical hands on experience of current technologies, including:
• Microsoft Operating Systems (Win 10 / Win 11 / Other)
• Microsoft Active Directory
• Microsoft Exchange (2016 / Admin Centre 365 / Other)
• Microsoft Office Suite (2016 / 365 / Other)
• Cisco Anyconnect or equivalent VPN software
• Network troubleshooting, TCP/IP, DNS.
Further qualifications and skills as set out in the job description and person specification.
We operate a Temporary Staffing service and offer our Bank Staff excellent benefits including:
• Competitive hourly rates and weekly pay;
• Access to paid annual leave and statutory sick pay;
• My Trust Benefits discount scheme;
• Access to the NHS pension scheme;
• Paid mandatory training;
• Opportunities for locally agreed training;
• PAMOVA training for Mental Health staff;
• Flexibility of hours/location;
• Priority over agency staff for booking shifts;
• Opportunity to apply for permanent posts.
Please ensure you meet the person specifications and have the relevant qualifications required for the role.
This vacancy will be closed as soon as a suitable number of applicants have been received; therefore please apply as soon as possible to avoid disappointment. If shortlisted you will be required to take a Literacy & Numeracy assessment, date to be confirmed.
For more information about working on the Temporary Staffing Bank please contact the Temporary Staffing Team on 0300 300 1530 option 1 option 1.
The full details of this post are outlined in the attached job description.
Please contact temporary staffing recruitment if you have any further questions - temporarystaffingrecruitment@nelft.nhs.uk
This advert closes on Tuesday 25 Jun 2024