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EPR Business Change Analyst (EPIC) | Royal National Orthopaedic Hospital NHS Trust
| Dyddiad hysbysebu: | 13 Mehefin 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £49,178 - £55,492 Per Annum inclusive of HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Gorffennaf 2024 |
| Lleoliad: | Stanmore, HA7 4LP |
| Cwmni: | Royal National Orthopaedic Hospital NHS Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 6394969/392-RNOH-890-A |
Crynodeb
This position entails a pivotal change management role within a crucial workstream of the EPR Programme, specifically focusing on preparing the Royal National Orthopaedic Hospital (RNOH) for the transformative changes necessary to attain the envisioned advantages of a shared Electronic Patient Record. As a key member of the EPR Benefits and Change Management Team, the post holder will drive the execution of the comprehensive cultural and business change agenda associated with the implementation of an Electronic Patient Record (EPIC).
The post holder will prioritise ensuring engagement is at the core of all EPR program activities. Supporting the EPR Business Change Managers, they will take a prominent role in providing input into and executing communication and engagement strategies, and supporting clinical and non
Working closely with the EPR Business and Change Lead and EPR Business Change Managers, the postholder will play an important role in the delivery of the the extensive cultural and business change agenda related to implementing and expanding the electronic health record (Epic) across departments to realize the associated benefits. They will be responsible for supporting and developing both clinical and non-clinical teams, fostering a focus on systems and processes, and ensuring the consistent delivery of high-quality professional training throughout the Trust.
Deliver a programme of work to link clinical and operational services in the Trust and the EPR Programme to ensure that clinical and operational priorities are at the heart of the team's work Track achievement of benefits against the plan, and the delivery of transformational change required, that lead to successful delivery of those benefits.
Work with clinical and operational staff to predict, identify, design and document complex processes related to the Future State provided by EPIC. Maintain excellent knowledge of change management and culture change strategies as they relate to EPR systems, with responsibility for cascading this knowledge by providing expert guidance and advice to members of the EPR teams.
The Royal National Orthopaedic Hospital is continuously building upon our goal to have the best staff experience in the NHS. The NHS measures staff experience against 7 People Promises & 2 Themes.
In our 2023 NHS Staff Survey, the RNOH:
• Scored above national average for the People Promises: We are recognised and rewarded, We are always learning, We work flexibly, We are a team and Staff Engagement theme
• Ranked #1 amongst all trusts in North and Central London for all People Promises & themes
• Ranked #1 amongst all Acute Specialist Trusts for We work flexibly
• Improved our scores for Involvement, Motivation and Fairness in career progression (in regards to protected characteristics e.g. age, gender, race).
We are proud to be building the skills and capacity across our workforce to contribute to a working culture that delivers compassionate leadership, inclusive & equitable practices, supports wellbeing and that enables accessible pathways for career development.
Working for our organisation enables access to a wide range of staff benefits, including:
• 24/7 access to wellbeing support, via our Employee Assistance Programme
• A Rewards & Recognition platform, providing opportunities to thank our colleagues, send gifts and access exclusive discounts
• A dedicated Staff Well being Hub, offering an environment to relax/ nourish ourselves, away from our working environments
• Salary sacrifice schemes for transport (season ticket loans, car & bike), electrical goods and childcare
Deliver a programme of work to link clinical and operational services in the Trust and the EPR Programme to ensure that clinical and operational priorities are at the heart of the team's work Track achievement of benefits against the plan, and the delivery of transformational change required, that lead to successful delivery of those benefits.
Work with clinical and operational staff to predict, identify, design and document complex processes related to the Future State provided by EPIC.
Maintain excellent knowledge of change management and culture change strategies as they relate to EPR systems, with responsibility for cascading this knowledge by providing expert guidance and advice to members of the EPR teams.
Developing and managing communication and engagement plans in support of the Trusts EPR Programme ensuring a continual programme of engagement and communications activities are in place.
Work with departments to ensure that organisational needs are identified and delivered in systems / services that they are providing.
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Leadership
Support the EPR Business Benefits and Change Lead as well as the EPR Business Change Managers in the delivery of the Business Change relating to the Electronic Patient Record programme.
Use structured methodology to execute change and change management activities to transform the service, clinical pathways and operational processes.
To provide expert advice both of highly complex and straightforward nature on service redesign and to attend meetings to promote service transformation of a given portfolio where there may be resistance to change.
Support and help facilitate discussions with clinicians, operational leads and informatics and digital teams using highly developed interpersonal and communication skills.
Identify, investigate, and resolve complex problems and situations that arise and liaise with those involved
Engagement and Communication
Utilise proactive and reactive Engagement & communication strategies as appropriate to ensure that information about the EPR is appropriately disseminated and maximises the reinforcement of positive media messages whilst minimising negative publicity.
Be responsible for co-ordinating learning from meetings, visits and events
Prepare and present written and oral progress reports setting out progress in relation to the work and learning and alerting the stakeholders to issues requiring discussion and decision.
Sustain effective working relationships with the operational and clinical leadership teams across the Trust.
Ability to confidently work with, negotiate and motivate clinical and operational staff, and/or other senior managers, especially around discussions and conflict
Information Analysis and Judgement
To produce reports that convey highly complex and sensitive information in a concise format.
Support the Service in ensuring relevant data collection systems are in place via EPIC reporting systems (and others where applicable) to ensure benefits realisation.
To use expert analytical skills to interpret and investigate complex information/data and present in a format that is understandable for all readers and to identify options for improvement and change required including service redesign.
Assess the change impact and evaluate user readiness by conducting an documenting impact analyses, assess change readiness and identify key stakeholders.
Prioritise projects and assignment objectives, plans, methodologies and targets and apply project management and change management techniques.
This advert closes on Sunday 7 Jul 2024
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