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Programme Manager
| Dyddiad hysbysebu: | 13 Mehefin 2024 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Gorffennaf 2024 |
| Lleoliad: | DY1 2HQ |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 55375 |
Crynodeb
Mitie /Communities is one of the four major business divisions within Mitie, alongside Technical Services, Business Services and Central Government & Defence. At Mitie Communities we serve public sector clients in Healthcare, Education (schools and universities), local authorities and councils and emergency services. We provide our clients with both soft and hard facilities management services. Our contracts include both commercial output-specified contracts and Private Finance Initiative contracts.
Job Summary
A Programme Manager sets and follows best practices, key metrics, documentation, and training for the project managers and the projects within the organization. A Programme Manager helps the organization deliver value and achieve its strategic goals through its project operational controls.
Main Responsibilities:
-Responsible for implementation of project operational process, controls and best practice to deliver a lifecycle and variation (capital) project plan within the PFI environment.
-Create and Maintain a lifecycle plan in line with contractual obligations.
-Creation and allocation of project programmes to project managers.
-Maintaining operational tracking to achieve overall programme milestones.
-Creating & updating software mandates for data capture
-Monitor progress of project manager programmes to ensure key milestones are met effectively
-Oversee the Quality Audit of all project process data using all available auditing tools and reports
-Provide guidance to the project management team for any data amendments or Audit remedial tasks.
-Maintain an audit log and provide feedback to head of projects on project managment teams performance against process.
-Produce client reports in a timely manner ahead of agreed contractual dates using predefined templates.
-Produce adhoc client reports to support surveying information when required
-Supporting the contract in liaising with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor.
-Manage and produce business cases to present to the client for sign off.
-Work within the current CDM legislation and the respective duties to the role assigned.
-Identify, reduce and manage all statutory and commercial risks associated with the project they are leading through operational planning.
-Ensure Mitie QHSE practices and processes are fully embedded in each project.
-Ensure full compliance with project management policies and procedures.
-Ensures project documents are complete, current and appropriately stored.
-Produce O&M handover packs for internal handover.
-Provide timely monthly reports to the Head of Projects in an agreed format.
Designers, manufacturers and suppliers of professional lighting systems since 1936 Designers, Business Development:
-Support the Head of Projects to Identify and develop a short/medium and long term pipeline of Project and lifecycle opportunities from the portfolio of customers within Mitie. Leverage opportunities through visibility and presence on customer sites.
-Liaise with colleagues to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours.
Building Relationships:
-Build strong effective working relationships with our customers, site teams and internal departments.
Commercial Awareness:
-Ensure all contractual obligations are met through implementation of operational process and documentation.
-Ensure all projects are managed through company policies and procedures in relation to commercial activities.
The Project Process:
-Define and understand the scope of work to meet the customer's specification.
-Define the project plan and programme to deliver the works.
-Make sure all O&M manuals are complete and available prior to practical completion.
Person Specification
Skills
-Commercial awareness
-Financial acumen
-Strong influencing and negotiation skills
-Ability to present with confidence
-Ability to understand operational, commercial and financial metrics
-Internal and external customer management
-Networking skills
-Selling and negotiation skills
-Ability to deliver to deadlines
Knowledge
-Up to date knowledge of the construction market
-Fully competent with Project Management methodology
-Full understanding of Construction Health and Safety legislation (CDM 2015).
-Knowledge of contracts such as Framework Agreements, NEC and JCT formats.
-Knowledge of working within healthcare environments (Desirable)
-Knowledge of document control process and ISO quality standards.
Experience
-Minimum of 5 years proven Programme/Co-ordination Management experience in an M&E or construction environment.
-Knowledge of complex building infrastructure (Desirable)
-Knowledge of FM Contracts (PFI Led desirable).
-Demonstrable evidence of having managed a team (Desirable)
Qualifications
-CDM regulations (Desirable).
-Project Principles (Desirable)
-Business standard of written and verbal literacy and numeracy.
-Recognised qualification in Project Management (Desirable)
Aptitude
-Interpersonal and communication skills
-Strong influencing skills.
-Ability to inspire confidence
-Can manage a high degree of variability work logically and to a plan.
-High degree of integrity
-Highly motivated and self-aware
-Highly organised with attention to detail
-Results focused
Core Competencies
-Understanding customer needs
-Responsiveness and flexibility to adapt.
-Competence to deliver
-Accessibility
-Innovation
-Communication
-Reliability
-Commercial awareness
In addition
-Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
-Intellectual Horsepower
Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.
-Composure
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Job Summary
A Programme Manager sets and follows best practices, key metrics, documentation, and training for the project managers and the projects within the organization. A Programme Manager helps the organization deliver value and achieve its strategic goals through its project operational controls.
Main Responsibilities:
-Responsible for implementation of project operational process, controls and best practice to deliver a lifecycle and variation (capital) project plan within the PFI environment.
-Create and Maintain a lifecycle plan in line with contractual obligations.
-Creation and allocation of project programmes to project managers.
-Maintaining operational tracking to achieve overall programme milestones.
-Creating & updating software mandates for data capture
-Monitor progress of project manager programmes to ensure key milestones are met effectively
-Oversee the Quality Audit of all project process data using all available auditing tools and reports
-Provide guidance to the project management team for any data amendments or Audit remedial tasks.
-Maintain an audit log and provide feedback to head of projects on project managment teams performance against process.
-Produce client reports in a timely manner ahead of agreed contractual dates using predefined templates.
-Produce adhoc client reports to support surveying information when required
-Supporting the contract in liaising with key stakeholders on their requirements and explain feasibility of their schemes to become a trusted advisor.
-Manage and produce business cases to present to the client for sign off.
-Work within the current CDM legislation and the respective duties to the role assigned.
-Identify, reduce and manage all statutory and commercial risks associated with the project they are leading through operational planning.
-Ensure Mitie QHSE practices and processes are fully embedded in each project.
-Ensure full compliance with project management policies and procedures.
-Ensures project documents are complete, current and appropriately stored.
-Produce O&M handover packs for internal handover.
-Provide timely monthly reports to the Head of Projects in an agreed format.
Designers, manufacturers and suppliers of professional lighting systems since 1936 Designers, Business Development:
-Support the Head of Projects to Identify and develop a short/medium and long term pipeline of Project and lifecycle opportunities from the portfolio of customers within Mitie. Leverage opportunities through visibility and presence on customer sites.
-Liaise with colleagues to determine and identify project opportunities. Use case studies to promote business and host key decision makers on show site tours.
Building Relationships:
-Build strong effective working relationships with our customers, site teams and internal departments.
Commercial Awareness:
-Ensure all contractual obligations are met through implementation of operational process and documentation.
-Ensure all projects are managed through company policies and procedures in relation to commercial activities.
The Project Process:
-Define and understand the scope of work to meet the customer's specification.
-Define the project plan and programme to deliver the works.
-Make sure all O&M manuals are complete and available prior to practical completion.
Person Specification
Skills
-Commercial awareness
-Financial acumen
-Strong influencing and negotiation skills
-Ability to present with confidence
-Ability to understand operational, commercial and financial metrics
-Internal and external customer management
-Networking skills
-Selling and negotiation skills
-Ability to deliver to deadlines
Knowledge
-Up to date knowledge of the construction market
-Fully competent with Project Management methodology
-Full understanding of Construction Health and Safety legislation (CDM 2015).
-Knowledge of contracts such as Framework Agreements, NEC and JCT formats.
-Knowledge of working within healthcare environments (Desirable)
-Knowledge of document control process and ISO quality standards.
Experience
-Minimum of 5 years proven Programme/Co-ordination Management experience in an M&E or construction environment.
-Knowledge of complex building infrastructure (Desirable)
-Knowledge of FM Contracts (PFI Led desirable).
-Demonstrable evidence of having managed a team (Desirable)
Qualifications
-CDM regulations (Desirable).
-Project Principles (Desirable)
-Business standard of written and verbal literacy and numeracy.
-Recognised qualification in Project Management (Desirable)
Aptitude
-Interpersonal and communication skills
-Strong influencing skills.
-Ability to inspire confidence
-Can manage a high degree of variability work logically and to a plan.
-High degree of integrity
-Highly motivated and self-aware
-Highly organised with attention to detail
-Results focused
Core Competencies
-Understanding customer needs
-Responsiveness and flexibility to adapt.
-Competence to deliver
-Accessibility
-Innovation
-Communication
-Reliability
-Commercial awareness
In addition
-Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
-Intellectual Horsepower
Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile.
-Composure
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.