ICT Senior Officer (Development) - EDN27898
| Posting date: | 12 June 2024 |
|---|---|
| Salary: | £36,312.00 to £42,717.00 per year |
| Hours: | Full time |
| Closing date: | 26 June 2024 |
| Location: | Edinburgh, EH8 8BG |
| Company: | The City of Edinburgh Council |
| Job type: | Permanent |
| Job reference: | EDN27898 |
Summary
Job Description
Resources
ICT Senior Officer (Development) - fixed term until 31/03/2026
Waverley Court
Salary: £36,387 - £42,717
Hours: 36 per week
Customer and Digital Services has a vacancy for a motivated individual to work within its Social Care Development Team on a secondment or fixed-term basis until March 2026. The fixed-term nature of the posting would provide an opportunity to someone who would like to enhance their experience and capabilities and who is keen to develop their personal skills.
You will undertake and assist with the provision of ICT support and development activities in the Team, with a particular focus on enhancing and supporting the TotalMobile Health & Social Care solutions which are used within The City of Edinburgh Council's Home Care & Reablement service.
The TotalMobile application suite was introduced within the Home Care & Reablement service in 2023 and the fixed-term of this post aligns with the remaining lifespan of the project to implement and further enhance use of the applications to support improved service delivery objectives.
Further information on the requirements of the role and the qualities of the ideal candidate can be found in the accompanying Job Description and Person Specification documents.
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
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Requirements
We are looking for an experienced officer to join the Team and contribute to further planned change, to provide a lead in identifying and implementing development improvement opportunities, to manage the ongoing schedule of application updates, and to provide specialist support knowledge and skills.
The successful candidate will work in close co-operation with the Home Care & Reablement service, and the Council’s ICT Partner Provider, to help support users and deliver business change. A key part of your role will be to add value by interpreting non-technical business requirements, identifying potential solutions, and translating those into project deliverables.
Ideally, you will have a background working with scheduling solutions and experience with the TotalMobile Care product suite is desirable. A good working knowledge of Home Care & Reablement operational practices will also be an advantage.
You should be able to demonstrate a sound working knowledge of practices relating to service validation and testing - e.g. ITIL - in the context of change management and software updates.
Responsibilities
Working as a member of the Social Care Development Team you will act as a Subject Matter Expert in the support and development of the TotalMobile solutions used, and you will also become familiar with the integration between them and the Council's Health & Social Care case management system.
You will be responsible for planning your workload to deliver agreed solutions the coordination of test plans and change management processes.
You will report to the ICT Development Manager
The Individual
Ideally, you will have a background working with scheduling solutions and experience with the TotalMobile Care product suite is desirable. A good working knowledge of Home Care & Reablement operational practices will also be an advantage.
You should be able to demonstrate a sound working knowledge of practices relating to service validation and testing - e.g. ITIL - in the context of change management and software updates.
You should be comfortable with, and able to demonstrate, the Council's key behaviours of respect, integrity and flexibility.
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