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Cardiology Waiting List Officer (CDH) | East and North Hertfordshire NHS Trust
| Dyddiad hysbysebu: | 07 Mehefin 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £22,816 - £24,336 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Gorffennaf 2024 |
| Lleoliad: | Welwyn Garden City, AL7 4HQ |
| Cwmni: | East and North Hertfordshire NHS Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6290842/361-6290842 |
Crynodeb
We are recruiting for a Cardiology Waiting List Officer (CDH) who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The post holder will provide efficient administrative support in all aspects of the department’s work as directed by the Lead Physiologists. This includes accurate data input of referral letters onto EPR, working in a busy reception area, booking of patients and response to patient enquiries.
Lister Hospital has a busy Cardiology department supporting 13 Consultant Cardiologists. We have a busy ambulatory service, performing over 5000 ambulatory monitors a year with plans for expansion
Our Values areInclude,RespectandImprove. It is important that you understand and refer to our values during your recruitment process and beyond!
To manage the patient pathway through the Community Diagnostic Hub process using trust systems and processes.
To work closely with lead physiologists to ensure smooth running of the Community Diagnostic Hub service
Re-assure patients when required, of booking process. Refer patient to medical staff for more complex enquiries. Refer anxious, angry, distressed or aggressive patients to an Admin Supervisor.
To maintain the integrity of EPR data to ensure accuracy of data extracted.
Book outpatient appointments on EPR (CRIS). Provide clinic prep with the vetted referral letter to support the patient’s clinic attendance.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Please see the attached Job Description and Person Specificationapplicantpack for further detailed informationregardingthis role
This advert closes on Friday 21 Jun 2024