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IT Support Technician

Manylion swydd
Dyddiad hysbysebu: 07 Mehefin 2024
Cyflog: £27,000 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: 20 Days Holiday,
Oriau: Llawn Amser
Dyddiad cau: 07 Gorffennaf 2024
Lleoliad: Lincoln, Lincolnshire
Gweithio o bell: Ar y safle yn unig
Cwmni: Future Prospects Group Ltd
Math o swydd: Parhaol
Cyfeirnod swydd: FP35810

Crynodeb

IT Support Technician
Lincoln, Full Time, Permanent
£27,000

We are looking to recruit experienced IT Support Technician to join our Lincoln Clients IT and Development department to support their growth and expansion.

THE ROLE

As an IT Support Technician you will be responsible for:

Experience in an IT support environment including first line
Ability to support a wide range of desktop applications across Windows and Mac, primarily Microsoft products
Experience of MS server 2012 administration (Active Directory, group policies, roaming profiles, DHCP, DNS, DFS)
Knowledge of networking equipment (e.g. firewalls, switches, structured cabling, patch panels and an understanding of TCP/IP principles)
Ability to troubleshoot and maintain hardware across a variety of workstations
Understanding of security principles within an office IT environment
An understanding of VoIP system administration
Duties and Responsibilities:

Day to day support of the office IT and VoIP systems
Support and maintenance of servers and infrastructure to ensure they work effectively across the business
Provide IT helpdesk support
Maintaining antivirus (ESET) and software security
Monitoring backup schedules and coordinate daily back up routines both locally and to Amazon S3
Ensure high availability of all IT systems and infrastructure
Windows updates and application updates
Out-of-hours support on rotation
Maintaining a disaster recovery plan and ensuring business continuity with the available resources
Ensuring system and policy changes are fully documented and kept up to date
Facilities management and building support where required
Ad hoc IT related tasks

THE CANDIDATE

The Successful IT Support Technician candidate will be:

An ambitious person
You’ll be willing to work your way up in an IT Support environment
Good hands-on technical skills
Covering business desktop computing
Server administration with an understanding of TCP/IP networking and telecoms

THE BENEFITS

The Benefits for this IT Support Technician role are:

20 days holiday plus bank holidays
On Site parking
Office events