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Restaurant Manager

Manylion swydd
Dyddiad hysbysebu: 07 Mehefin 2024
Cyflog: £39,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 07 Gorffennaf 2024
Lleoliad: B74 2UG
Gweithio o bell: Ar y safle yn unig
Cwmni: FRS (BIRMINGHAM) LIMITED
Math o swydd: Parhaol
Cyfeirnod swydd:

Crynodeb

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, and working closely with the Head Chef to deliver a great dining experience. Here are the main duties and responsibilities of the Restaurant Manager:
- Manage the daily operations of the restaurant, ensuring that all aspects of service run smoothly and efficiently.
- Collaborate closely with the Head Chef to coordinate food preparation and presentation, ensuring that the menu items meet quality standards and are delivered on time.
- Supervise and train restaurant staff, ensuring that they provide excellent customer service and adhere to the restaurant’s standards and policies.
- Handle customer complaints promptly and professionally, working to resolve issues and ensure customer satisfaction.
- Oversee inventory management, including ordering supplies, monitoring stock levels, and controlling budgets to manage costs effectively.
- Ensure compliance with health and safety regulations, maintaining a safe and sanitary environment for both staff and customers.
- Develop and implement marketing strategies aimed at attracting new customers and retaining existing ones, including promotions, events, and social media campaigns.
- Create staff schedules, ensuring that there are adequate staff levels to meet customer demand while managing labour costs effectively.
- Monitor and maintain the cleanliness and overall appearance of the restaurant, ensuring it meets the brand’s standards.
- Plan and execute special events and promotions designed to increase sales and attract new customers.
- Conduct regular staff meetings to communicate updates, address concerns, and motivate the team.
- Prepare detailed reports for management, including sales figures, expense reports, and customer feedback, to inform business decisions and strategies.