Call Handler ICC - Middlebrook, Bolton
| Dyddiad hysbysebu: | 06 June 2024 |
|---|---|
| Cyflog: | £22,816.00 to £24,336.00 per year |
| Gwybodaeth ychwanegol am y cyflog: | £22816.00 - £24336.00 a year |
| Oriau: | Full time |
| Dyddiad cau: | 23 June 2024 |
| Lleoliad: | Horwich, Bolton, BL6 6PQ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | C9242-24-0143 |
Crynodeb
Successful candidates will have to deliver correct care advice and guidance to callers dependent upon the reason for the call. Full training will be given to the successful candidates and an excellent career structure is available for future career progression. A full range of shifts will need to be covered, including bank holidays, public holidays, weekends and may include working nights. If your shift falls on a bank holiday, it will form part of your working hours. This includes the Easter and the festive period. Due to the nature of the hours only applicants over the age of 18 can apply for this role. We are currently looking for both part time and full-time call handlers. Some examples start times are Monday to Friday from 16:00 hours and weekends from 08:00 hours. There is an expectation that candidates are flexible and available to accommodate working a number of set shifts per week including weekends. It is recommended that you read the attached frequently asked questions explaining the training process which will also contain a sample shift pattern. Further information can also be provided at interview. Assessments Centres and interviews will take place in July 2024. Candidates will only be invited to one site and will receive one interview and assessment therefore please ensure you apply for the correct location in which you would like to be based. Assessments will need to be passed before the candidates can progress to interview. Full Time course will run up to 7 weeks of training and will start on 16.09.2024 Part Time course will run up to 10 weeks of training and will start on 16.09.24 Par time course hours are Monday & Tuesday 6pm-11pm and Saturday & Sunday 8am-4pm. It is a pre-requisite that candidates must successfully complete the training program, including all examinations. Candidates must be able to attend full time training course, taking into consideration that there would be no annual leave allowed within these 7 weeks. By joining the North West Ambulance Service, you will have the opportunity to develop your career but also contribute to the well-being of our community, make a positive impact and be the first voice someone can rely on during their time of need.