Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Digital Fraud Investigator (12 Months Secondment)
| Dyddiad hysbysebu: | 06 Mehefin 2024 |
|---|---|
| Cyflog: | £22,750 i £26,764 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Mehefin 2024 |
| Lleoliad: | Bradford, West Yorkshire |
| Gweithio o bell: | Yn gyfan gwbl o bell |
| Cwmni: | Northern Trains Limited |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Is data analysis and investigation ‘Your Thing’?
This in an exciting opportunity for an analytical, data focused and inquisitive individual to join the Customer & Commercial Team in the role of Digital Fraud Investigator.
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.
Ready to make them yours? Join us on this journey.
About the Role:
As a Digital Fraud Investigator you will work towards the detection and prevention of digital travel fraud using a combination of detection software and investigative techniques. A natural problem solver, you’ll work closely with our Fraud Investigators, providing them with accurate data to enable robust investigations to take place.
Working in this role you will be using systems to identify suspicious activity and analysing data to identify unusual customer behaviour and potential travel fraud.
The role will also include:
Preparing prosecution packs and restitution proposals to pass to colleagues in the Prosecution team
Detecting unusual activity, investigating, and subsequently blocking suspicious accounts to mitigate risk and protect revenue losses to Northern Trains.
Attending Magistrates Courts, if necessary, to provide fixed written evidence and clerical assistance
Supporting the Prosecutors within the team
About You:
The successful candidate will have strong analytical, numerical and organisational skills, with experience of data analysis and working with databases. We are also looking for:
Exceptional PC skills
The ability to work to deadlines, be adaptable and prioritise workloads
Excellent attention to detail
Accurate data input skills
Knowledge of fraud prevention, detection and investigation
Ability to work independently with minimum supervision
Honesty with ethical working practices with high levels of integrity and confidentiality
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
75% discount with other Train Operating Companies - after 1 year with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more
This in an exciting opportunity for an analytical, data focused and inquisitive individual to join the Customer & Commercial Team in the role of Digital Fraud Investigator.
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.
Ready to make them yours? Join us on this journey.
About the Role:
As a Digital Fraud Investigator you will work towards the detection and prevention of digital travel fraud using a combination of detection software and investigative techniques. A natural problem solver, you’ll work closely with our Fraud Investigators, providing them with accurate data to enable robust investigations to take place.
Working in this role you will be using systems to identify suspicious activity and analysing data to identify unusual customer behaviour and potential travel fraud.
The role will also include:
Preparing prosecution packs and restitution proposals to pass to colleagues in the Prosecution team
Detecting unusual activity, investigating, and subsequently blocking suspicious accounts to mitigate risk and protect revenue losses to Northern Trains.
Attending Magistrates Courts, if necessary, to provide fixed written evidence and clerical assistance
Supporting the Prosecutors within the team
About You:
The successful candidate will have strong analytical, numerical and organisational skills, with experience of data analysis and working with databases. We are also looking for:
Exceptional PC skills
The ability to work to deadlines, be adaptable and prioritise workloads
Excellent attention to detail
Accurate data input skills
Knowledge of fraud prevention, detection and investigation
Ability to work independently with minimum supervision
Honesty with ethical working practices with high levels of integrity and confidentiality
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
75% discount with other Train Operating Companies - after 1 year with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.