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Customer Service Administrator
| Posting date: | 06 June 2024 |
|---|---|
| Salary: | £27,000 per year |
| Additional salary information: | Performance Bonus |
| Hours: | Full time |
| Closing date: | 24 June 2024 |
| Location: | LU6 1BH |
| Remote working: | On-site only |
| Company: | Fast Mover Tools Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
Company: Fast Mover Tools
Location: Dunstable, Bedfordshire
Position: Full-time, Office-based
Salary: £27,000 per annum
Benefits: 20 days holiday plus bank holidays. Free Parking
Working Hours: Monday to Friday, 8:00 AM to 5:00 PM (start time negotiable up until 9am)
Overview:
Fast Mover Tools is seeks a dedicated and experienced Customer Service Representative to join our dynamic team. This role is essential in ensuring our customers receive outstanding service and support. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
Customer Service Excellence: Provide exceptional customer service by addressing inquiries, handling orders, and managing phone calls efficiently and professionally.
Sales Support: Support sales efforts by upselling products when appropriate, ensuring customers are aware of our full range of tools and services.
Communication: Communicate effectively with customers via email and telephone, maintaining a professional and courteous demeanour at all times.
Problem Solving: Resolve customer issues promptly and accurately, ensuring customer satisfaction and loyalty.
Requirements:
Experience: Previous experience in an office based customer service role is essential.
Language Skills: Fluent in English with excellent written and verbal communication skills.
Telephone Skills: A good telephone manner, able to handle calls with patience and professionalism.
Computer Skills: Quick and efficient keyboard skills with an understanding of Excel, training will be provided on our Microsoft Business Central System and CRM System.
Team Player: Ability to work well within a small team, supporting colleagues and contributing to a positive work environment.
Attention to Detail: Strong attention to detail to ensure accuracy in orders and customer information.
What We Offer:
Competitive Salary: £27,000 per annum plus performance bonus
Holiday: 20 days of paid holiday per year plus bank holidays.
Convenience: Free parking is available on-site.
Work-Life Balance: Full-time position Monday to Friday with a negotiable start time.
If you are a motivated individual with a passion for customer service and a desire to be part of a growing company, apply now to join the Fast Mover Tools team.
Fast Mover Tools is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: £27,000.00 per year
Benefits:
Company pension
On-site parking
Schedule:
Monday to Friday
No weekends
Supplemental pay types:
Performance bonus
Education:
GCSE or equivalent (preferred)
Experience:
Office: 1 year (required)
Customer service: 1 year (required)
Language:
English (required)
Work Location: In person
Location: Dunstable, Bedfordshire
Position: Full-time, Office-based
Salary: £27,000 per annum
Benefits: 20 days holiday plus bank holidays. Free Parking
Working Hours: Monday to Friday, 8:00 AM to 5:00 PM (start time negotiable up until 9am)
Overview:
Fast Mover Tools is seeks a dedicated and experienced Customer Service Representative to join our dynamic team. This role is essential in ensuring our customers receive outstanding service and support. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
Customer Service Excellence: Provide exceptional customer service by addressing inquiries, handling orders, and managing phone calls efficiently and professionally.
Sales Support: Support sales efforts by upselling products when appropriate, ensuring customers are aware of our full range of tools and services.
Communication: Communicate effectively with customers via email and telephone, maintaining a professional and courteous demeanour at all times.
Problem Solving: Resolve customer issues promptly and accurately, ensuring customer satisfaction and loyalty.
Requirements:
Experience: Previous experience in an office based customer service role is essential.
Language Skills: Fluent in English with excellent written and verbal communication skills.
Telephone Skills: A good telephone manner, able to handle calls with patience and professionalism.
Computer Skills: Quick and efficient keyboard skills with an understanding of Excel, training will be provided on our Microsoft Business Central System and CRM System.
Team Player: Ability to work well within a small team, supporting colleagues and contributing to a positive work environment.
Attention to Detail: Strong attention to detail to ensure accuracy in orders and customer information.
What We Offer:
Competitive Salary: £27,000 per annum plus performance bonus
Holiday: 20 days of paid holiday per year plus bank holidays.
Convenience: Free parking is available on-site.
Work-Life Balance: Full-time position Monday to Friday with a negotiable start time.
If you are a motivated individual with a passion for customer service and a desire to be part of a growing company, apply now to join the Fast Mover Tools team.
Fast Mover Tools is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: £27,000.00 per year
Benefits:
Company pension
On-site parking
Schedule:
Monday to Friday
No weekends
Supplemental pay types:
Performance bonus
Education:
GCSE or equivalent (preferred)
Experience:
Office: 1 year (required)
Customer service: 1 year (required)
Language:
English (required)
Work Location: In person