IT Support Apprentice
| Dyddiad hysbysebu: | 03 Mehefin 2024 |
|---|---|
| Cyflog: | £250 i £288 bob wythnos |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Gorffennaf 2024 |
| Lleoliad: | B2 4DG |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Lifetime Training |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: | VA/241253-37853 |
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---Responsibilities
Including but not limited to:
- To get acquainted with the general structure of the Company and understand the way the business functions.
- Provide 1st line "deskside" technical support to customers on a variety of devices, systems and technologies, along with supporting the "Tech Hub" facility.
- Manage the incident and request queues for EUC, sharing workload amongst the team.
- Learn to create and maintain high quality technical documentation and provide accurate customer specific reports.
- Problem solving and manage workflow
- Perform various stock check requests as advised by senior's requests
- Meet and greet our user base. Perform scheduled appointments and tasks
- Active Directory administration: create new user accounts, process leaver accounts, amend permissions, and reset network and applications passwords
At Spherica Business Solutions, you will be working towards a Level 3 Information Communication Technician Qualification over the course of 15 months.