Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Registration Customer Officer
| Dyddiad hysbysebu: | 31 Mai 2024 |
|---|---|
| Cyflog: | £23,119 i £26,421 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 12 Mehefin 2024 |
| Lleoliad: | Chippenham, Wiltshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Wiltshire Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1713 |
Crynodeb
Salary: £25,119 - £26,421 pro rata
Hours per week: 21 hours
Interview date: To be confirmed following shortlisting
Customer Services - Where Service Excellence Begins
Do you want to help our customers through some of the most important times in their lives? An exciting opportunity has arisen to join our friendly Registration team based in Chippenham Registration Office.
You will be part of our very busy Registration Customer Officer team, providing the department’s front-line customer service. You will arrange appointments for customers with the registrars; deal with inquiries, take bookings for marriages, civil partnerships, citizenship, and other discretionary ceremonies plus any other administrative tasks associated with the role.
We are looking for someone with excellent communication and interpersonal skills, who can relate tactfully and sensitively to our customers during key life events and who can demonstrate high standards of customer care. You will have the ability to work accurately and quickly, be well organised and methodical; paying close attention to detail when working under pressure. You will be a team player, happy to assist colleagues throughout the department and council as and when necessary.
The post is for 21 hours per week, working from 08:30 to 16:30 on Monday, Tuesday, and Wednesday or Wednesday, Thursday and Friday of each week (fixed days, office-based)
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
For more details, contact Sarah Bradley, Deputy Head of Service and Superintendent Registrar at sarah.bradley@wiltshire.gov.uk or call 01225 718028.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Hours per week: 21 hours
Interview date: To be confirmed following shortlisting
Customer Services - Where Service Excellence Begins
Do you want to help our customers through some of the most important times in their lives? An exciting opportunity has arisen to join our friendly Registration team based in Chippenham Registration Office.
You will be part of our very busy Registration Customer Officer team, providing the department’s front-line customer service. You will arrange appointments for customers with the registrars; deal with inquiries, take bookings for marriages, civil partnerships, citizenship, and other discretionary ceremonies plus any other administrative tasks associated with the role.
We are looking for someone with excellent communication and interpersonal skills, who can relate tactfully and sensitively to our customers during key life events and who can demonstrate high standards of customer care. You will have the ability to work accurately and quickly, be well organised and methodical; paying close attention to detail when working under pressure. You will be a team player, happy to assist colleagues throughout the department and council as and when necessary.
The post is for 21 hours per week, working from 08:30 to 16:30 on Monday, Tuesday, and Wednesday or Wednesday, Thursday and Friday of each week (fixed days, office-based)
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
For more details, contact Sarah Bradley, Deputy Head of Service and Superintendent Registrar at sarah.bradley@wiltshire.gov.uk or call 01225 718028.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.