Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Telephonist | The Newcastle upon Tyne Hospitals NHS Foundation Trust
| Dyddiad hysbysebu: | 30 Mai 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £22,383 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mehefin 2024 |
| Lleoliad: | 317 Regent Point, NE3 3HD |
| Cwmni: | The Newcastle upon Tyne Hospitals NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6354718/317-2024-09-32-DR-B |
Crynodeb
An exciting opportunity has arisen for a full time Telephonist to join our busy team based at Regent Point.
• Interview date: 17th June 2024
• 37 hours 30 minutes /week
• Enhanced rate for unsociable hours after 8pm
• 4-week rolling rota, shift pattern will consist of as see below.
Vacancy 37.5hour (30 mins break)
Week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
0900-1700
0900-1700
0900-1700
0900-1700
Day Off
1330-2130
Day Off
2
Day Off
0900-1730
0900-1730
0900-1730
0900-1730
0900-1700
Day Off
3
0800-1600
1000-1800
1000-1800
Day off
Day Off
0800-1600
13:30-21.30
4
1330-2130
1330-2130
1330-2130
1330-2130
1330-2130
Day Off
Day Off
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
• Responsibilities will include the operation of a PC based switchboard to provide an efficient and effective service to both internal and external callers, with the ability to communicate effectively with confidence and enthusiasm.
• The ability to remain calm, concise, and polite under pressure.
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
• Operate a single service to support the Trust and its agencies, answering all calls for the Trust (Freeman, CAV Acute Services RVI and all community services) connecting calls to the callers' requirements utilising the appropriate resources available via the database i.e., extensions, DECT, pagers mobiles and home numbers.
• To respond to all emergency alarms and contact appropriate personnel.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
This advert closes on Thursday 6 Jun 2024
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.