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Sales Support and Office Administrator

Job details
Posting date: 29 May 2024
Salary: £25,000 to £30,000 per year
Hours: Full time
Closing date: 28 June 2024
Location: Wellingborough, Northamptonshire
Remote working: On-site only
Company: Fox Resourcing and Recruitment Limited
Job type: Permanent
Job reference: FOXANWELL001

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Summary

An exciting opportunity has arisen to appoint a Sales Support and Office Administrator to work on a permanent basis for a local company based in Wellingborough.

Hours are Monday to Friday 09.00-17.00pm.

Salary is £25,000 plus per annum.

Benefits
* Private healthcare.
* 25 days per annum holiday.

ROLE AND RESPONSIBILITIES
This a varied role which requires versatility and a wide range of skills. The successful applicant will be first contact for customers and for simple product transactions. This is a support role, working directly with the Operations Director.
The candidate will be expected to manage day-to-day office requirements as well as management of all logistical requirements and supporting the team with marketing efforts.
While training will be given for each of the responsibilities below, previous experience would be beneficial.
* Website management via Wordpress to include; Literature management (updates) using Adobe InDesign.
* Simple video creation using Adobe Premier pro.
* Image taking of stock machines.
* Image formatting for various sales channels.
* Specification sheet management.
* Connect classified adverts section management including user management.
* Monitoring online chat facility.
* Stock updates for various websites.
* Marketing.
* Creation of email campaigns.
* Testimonial collection.
* Management of contacts database.
* Targeted geographical marketing.
* Upkeep of showroom displays, pricing tags, and overall showroom presentation.
* Content creation for “News” section of website.
* UK transportation.
* Machine transport logistics (UK) hiab crane deliveries/collections, curtain sided vehicles - obtaining quotations, bookings, generating purchase orders.
* Pallet & parcel delivery/collection organisation.

Office responsibilities
* Inbound general enquiries.
* Visitor management.
* Delivery/Collection management, to include goods receiving process, serial number record management.
* Assist with stock management and record keeping.
* Sales support.
* Handle sales enquiries for spare parts.
* Create sales quotations for spare parts on request.
* Update / maintain Access database + Hubspot records.
* Complete sales support activities such as targeting agreed localities either via email or postal marketing.
* Support the Area Sales Managers and the Managing Director where required. This could include obtaining information from suppliers, or getting price information, or sending datasheets to customers.
* Design/edit user manuals for ancillary items.
* Attend exhibitions and client meetings as required.
* Online sales administration.
* Contacting customers about annual servicing.
* Managing service reports and calibration certificates.
* Card transactions.
* Assist with stock management, booking in, labelling, and storing.
* Supporting the management team with ad-hoc tasks.

ESSENTIAL SKILLS
* Competent in Microsoft Office suite of applications and basic knowledge of website management.
* Experience in administration role.
* Successful applicant will be expected to communicate with business owners on a regular basis.

ADDITIONAL NOTES
Full training of products, services and systems will be provided.

Fox Resourcing is acting as an Employment Agency in relation to this vacancy.

Data Protection Notice
Fox Resourcing and Recruitment will use the information given on your application for recruitment and selection, human resource management and for employment and business purposes in respect of successful candidates. The information you give us will be kept confidential and your personal information will not be disclosed to third parties without your prior consent except where necessary to confirm factual information provided by you, to provide services in respect of your employment (such as payroll services) and in compiling anonymous statistical data required to be submitted to Government agencies. Fox Resourcing & Recruitment uses procedures and technologies to maintain the security, integrity and confidentiality of all personal data from the point of collection to the point of destruction. You have a statutory right to request details of your personal data which Fox Resourcing & Recruitment holds and we will correct and update the same from time to time as notified by you.

Candidate Declaration
By submitting my application I agree to the use of my information as outlined in the above statement. I confirm that to the best of my knowledge the information I have provided is correct and true. I realise that if it is found that I have deliberately given false or misleading information I may be disqualified from further consideration or, if appointed, may be summarily dismissed.

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