Shift Leader - Slough Burnham Ln Express
| Dyddiad hysbysebu: | 24 Mai 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Mai 2024 |
| Lleoliad: | Slough, Berkshire, SL1 6LE |
| Cwmni: | Tesco |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | tesco/TP/2559/886482/0 |
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About the role
Availability WindowThis role leads from the front with your colleagues.
- Work in a fast paced fulfilment environment where no day is the same.
- Take ownership of Delivery activities by running the daily operation, co-ordinating the team to deliver a seamless home shopping delivery experience.
- Prioritise workload to ensure the equipment and the loading of the vans ensure a smooth doorstep service for customers.
- Constantly look for ways to improve service & safety in your centre through on the job coaching and feedback to others.
- Have a great understanding of how your centre is performing and support Managers to deliver practical actions for improvement by taking a hands on approach.
- Guide, coach and oversee colleagues to ensure colleagues are in the right place, at the right time and doing the right tasks
- Responsible for the day to day replenishment operation in the centre, ensuring deliveries are taken in, worked and the centre is clean and tidy.
- Able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best.
- A clear communicator and use a variety of methods to keep the team well informed.
- Confident in leading the team and communicating with visitors, contractors and security team.
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for the customers and colleagues.
- Energetic, driving and motivating others to deliver beyond expectations and effectively balance priorities.
- Always looking for ideas and opportunities to serve our customers, communities and planet a little better every day.
You will be responsible for
Coordinating the team to deliver great availability for customers and safe operations:
- Completing duty cover, making sure all decisions are right for customer, colleagues and everyone's safety.
- Being the go to person for colleagues in the absence of a Manager for their day to day operational queries.
- Supporting Managers to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
- Making sure the centre is always clean, tidy and well presented.
- Co-ordinating colleagues, ensuring they deliver daily priorities and have their breaks at the right time to fit around operational requirements.
- Being knowledgeable about my centre and our results, coordinating others to deliver the practical actions to make improvements.
- Following company health and safety routines and ensuring colleagues do the same.
- Delivering communication to the team when there are cascades from my manager.
- Looking at ways to simplify our operations and share these ideas with my Manager.
- Covering Team Manager absence/days off by coordinating activity across the trading areas.
- Always putting the customer first and consider them in everything I do.
- Recognising and celebrating colleagues achievements.
- Understanding what may be getting in the way of delivering a great service/availability and helping to remove these obstacles.
- Communicating with picking and delivery teams as required.
- Overseeing the day to day operation of the colleague shop
You will need
- Working together across my store and with other stores in my local area to achieve shared success
- Building Strong relationships with Customers and Colleagues
- Being flexible in the way you think, make decisions and handle change
- Knowing your own source of energy and keeping yourself fit for life
- Always looking for ideas and opportunities to build a better Tesco
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life’s moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
- Click here to read more about the benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd