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Senior Application Operations Engineer

Job details
Posting date: 24 May 2024
Salary: £32,686.05 to £34,949.68 per year
Hours: Full time
Closing date: 13 June 2024
Location: Hengoed, Caerphilly County
Remote working: On-site only
Company: Caerphilly County Borough Council
Job type: Permanent
Job reference: REQ0009520

Summary

We are recruiting a Senior Application Operations Engineer at Caerphilly County Borough Council.

Working hours: 33 hours (Monday – Friday, 6 hours 36 minutes per day)
Contract Type: Permanent, Part Time
Location: Office based

This is an exciting opportunity to join Team Caerphilly and provide support across the wider Digital Services Team.

We pay an attractive salary of £32,686.05 - £34,949.68 and offer access to training and development opportunities.

We’re looking for talented and tenacious people who are highly motivated individuals to join our Digital Team to support and maintain the services that underpin the Council’s systems.

We use cutting-edge agile software development approaches to make rapid but meaningful improvements to public services. Caerphilly CBC is currently moving forward with its transformation programme and the successful candidate will be part of the team who will be driving digital transformation across the Council.

Senior Application Operations Engineers support, manage and maintain a single application or a suite of applications. They ensure applications are available within service level agreements (SLAs) and are working to design. Working within a multi-disciplinary team, their role is to maintain service levels and the security of the applications and the data they manage and carry out activities in incident, problem, change and configuration management and continual Service Improvement processes.

This role will be responsible for the maintenance of one or more of the legacy applications within the Council, which has a large number of users across the business estate.

For the role, we ask that you have:

1. A relevant Level 5 qualification on the Credit and Qualifications Framework for Wales (CQFW).
2. Knowledge of logical schemata to investigate problems, collect performance statistics and create reports.
3. Experience of taking ownership of incidents and proactively seeking resolutions.

We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.

After reading the Job Description and Person Specification on our website, if you would like to have an informal discussion about the role, please contact Gwyn Williams on 01443 863136 or email willig2@caerphilly.gov.uk.

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