A&E Receptionist | East Kent Hospitals University NHS Foundation Trust
| Posting date: | 23 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annum |
| Hours: | Full time |
| Closing date: | 22 June 2024 |
| Location: | Ashford, TN24 0LZ |
| Company: | East Kent Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 6337535/344-2745WHH-A |
Summary
Receptionist required for A&E at the William Harvey Hospital on a permanent basis.
To provide an efficient and comprehensive administration and reception service.
To be an initial point of contact within the department providing appropriate responses and onward directions to all callers in a courteous manner. Deal with telephone enquiries, take messages accurately, and give information and advice (not medical) to GPs, patients, relatives and other staff involved with the patient in a manner responsive to customer needs and in accordance with Trust procedures.
Book in and direct all patients who attend the department.
Input and update data on the computer system ensuring accurate tracking steps are logged for each patient on screen across the A&E Department, ensure the correct doctor tracking code is used (including Locum doctors with a unique code) and that each patient has a D1S tracking step. Upon discharge ensure all patients have been correctly admitted, discharged or transferred appropriately.
Assist the Nurse in Charge in the discharge process of patients.
To arrange the most appropriate transport for discharge / transfer and follow up clinics.
To undertake any clerical duties as deemed necessary.
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people.
If you are passionate about people, you’re the perfect fit for us as a health professional.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.
We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
In return, we promise to give you all the opportunities and development we can, so you can enjoy a great career with us. We also offer a great reward package with fantastic discounts to enjoy whatever you are doing in your time off.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
This advert closes on Thursday 6 Jun 2024