Community Administrator - Diabetes Specialist Team
| Dyddiad hysbysebu: | 22 May 2024 |
|---|---|
| Cyflog: | £22,816.00 to £24,336.00 per year |
| Gwybodaeth ychwanegol am y cyflog: | £22816.00 - £24336.00 a year |
| Oriau: | Full time |
| Dyddiad cau: | 04 June 2024 |
| Lleoliad: | Barrow-in-furness, LA14 4LF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | C9331-24-0553 |
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MAIN DUTIES 1. Provide general administrative support to team. This involves IT work, note/file preparation, inputting patient data, attending meetings, taking minutes. Preparing spreadsheets and audit information under guidance of the team lead, archiving patient notes, photocopying, scanning, designing and preparing templates/posters/information leaflets. Be main point of call for patients/relatives/carers and other health care professionals; take messages, signpost callers for non-clinical advice as appropriate ensuring adherence to Caldecott guidelines. Communication via phone with service users and families in a compassionate and empathic but assertive manner as appropriate. 2. Make appointments, liaising with the District Nursing Team members as appropriate to ensure effective use of clinical time 3. Respond appropriately to enquiries from service users, NHS services, outside agencies - referring to other members of the team when necessary. It is necessary for this task to be undertaken timely and accurately to ensure best patient care is provided. 4. To administer the General Domiciliary Care process for patients. This involves completion of appropriate documentation, liaison with care agencies to establish care package availability, ensuring all information is uploaded to the portal 5. To ensure all administrative processes following an RIP are undertaken ensuring standard operating procedures are followed in a timely manner 6. Ensure adequate nursing supplies and stationery stocks are available for teams including preparation and printing of relevant templates and forms. 7. Ordering medical equipment under guidance of team lead ensuring all new and disposed items are recorded appropriately on the medical devices register. Arrange for servicing and training for equipment as instructed by the Team Lead. Ordering patient equipment via the Cambels system under guidance of the team lead 8. Use a variety of IT packages for various tasks including inputting patient and other performance data into information systems 9. Work across other sites as required i.e. Clinics and practices that form part of identified workload 10. Support a range of meetings preparing agendas and taking notes/minutes Ensuring these are typed up in a timely manner 11. Collect patient and staff feedback, comments and complaints and forward onto Patient Experience Team as appropriate 12. Collect/distribute incoming mail/messages 13. Assist the District Nursing Team Lead with team monthly rota and uploading onto EMIS system 14. Provide information to patients regarding district nurse appointments and directing queries to the correct sources. 15. Ensure records are maintained and accurate on EMIS or equivalent patient records systems 16. Produce, receive, archive and reactivate patient records, in accordance with the trusts retention and destruction policy. 17. To liaise with colleagues across the Care Group and provide cover for their teams during periods of leave as necessary 18. Responsible for recording information as requested ie , /external training days etc 19. Have responsibility for ensuring a robust filing system for patient records implementing procedures that ensure clinicians have access to records and information in a timely way 20. To report any security, work environment, or building maintenance/repair issues to appropriate personnel and ensure Health and Safety within the workplace is maintained 21. To maintain good housekeeping standards and ensure a safe working environment for staff and patients 22. Demonstrate systems in place to new office colleagues during induction period 23. Act as a site first aider and fire warden and undertake daily, weekly and monthly fire checks 24. Arrange and book meetings with outside health professionals 25. Calculate annual leave entitlement for team members and keeping a tracker of AL taken throughout the team.