Service Manager
Dyddiad hysbysebu: | 21 May 2024 |
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Cyflog: | £28,000 to £30,000 per year, pro rata |
Oriau: | Full time |
Dyddiad cau: | 20 June 2024 |
Lleoliad: | Bradford-On-Avon, Wiltshire |
Gweithio o bell: | Ar y safle yn unig |
Cwmni: | Altogether care |
Math o swydd: | Permanent |
Cyfeirnod swydd: |
Crynodeb
At Altogether Care, we truly believe that caring in the community is a passion not just a job.
We are looking for someone with experience in leading domiciliary care teams, who has a sound knowledge of CQC compliance and regulations.
To be eligible for this role you must have a minimum of Level 3 Health & Social Care Qualification and working or willing to work towards Level 5 Health & Social Care Qualification
As a Service Manager at Altogether Care, you will oversee the efficient delivery of one or more of our domiciliary care services and manage the staff team working within them.
Reporting to the Locality Manager, the Service Manager ensures compliance with regulatory standards set by the Care Quality Commission (CQC) and oversees daily operations to ensure the provision of high-quality care to our clients.
We are not currently accepting applicants requiring sponsorship.
Altogether care is a family run care provider established in 1988 where we have been serving our local communities across the South and Southwest for over 35 Years! We like to nurture our colleagues and grow our own, with most of our management team promoted internally, giving you ample opportunities for personal growth and professional development.
As a Service Manager, you will be responsible for the following:
Oversee the daily operations of one or more domiciliary care branches to ensure the consistent delivery of high-quality care to our clients.
Provide line management to the staff team, including recruitment, training, supervision, and performance management.
Have a ‘can do’ attitude and create a positive work environment, supporting staff development.
Maintain a client-focused approach, facilitating smooth transitions for clients and promptly addressing any issues or concerns that may arise.
Ensure compliance with regulatory standards set by the Care Quality Commission (CQC) and other relevant authorities.
Arrange staff rosters efficiently and lead office staff effectively to ensure optimal staffing levels.
Act as the main point of contact for clients, families, and professionals involved in the care of our clients, demonstrating excellent communication and interpersonal skills.
Prioritise strengths-based, person-centred care, empowering clients to make choices and maintain control over their care.
Maintain accurate records, conduct regular audits, and act on feedback from surveys to drive continuous improvement.
Demonstrate a thorough understanding of Key Lines of Enquiry (KLOEs) and CQC quality statements, providing suggestions on how to positively evidence compliance.
Your benefits
Automatic Pension Enrolment
Mileage allowance.
Blue Light Card membership.
Refer a friend scheme
Access to hundreds of retail discounts to save you money every day
Other organisations might call this role: Area Manager, Manager, Operations Manager, Client Care Manager
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd