Customer Service Advisor
| Dyddiad hysbysebu: | 20 May 2024 |
|---|---|
| Cyflog: | £26,000 per year |
| Gwybodaeth ychwanegol am y cyflog: | Pension, Bonus, Parking, Discounts |
| Oriau: | Full time |
| Dyddiad cau: | 19 June 2024 |
| Lleoliad: | Oxford, Oxfordshire, OX29 4JB |
| Cwmni: | Vibe Recruit |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | CSAALR_1716222907 |
Crynodeb
Are you looking for a new office based Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!
As Customer Service Advisor you will:
- Correspond with customers via email & the telephone
- Building great relationships
- Understand customer requirements and ensure that the company are meeting their needs
- Deal with customer queries/issues
- Accurately processing customers' orders received and updating CRM records
- Ensuring customers are aware of latest offers & services
- Arrange meetings for the Account Manager to visit customers
- Make outbound service calls to prompt/take customers order & provide status updates on outstanding orders
The Customer Service Advisor will have:
- A welcoming, confident and enthusiastic attitude and a professional telephone manner
- An ability to interpret customer's needs, offer solutions and up sell where appropriate
- Excellent communication skills at all levels and the ability to correspond with customers via email & on the telephone
- Build and grow your customer relationships
- Be a team player, keen to learn, grow & succeed
- This is not a call centre - for a full job spec, please apply ASAP!
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.