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Care Navigator/ receptionist GP Surgery

Job details
Posting date: 20 May 2024
Hours: Part time
Closing date: 19 June 2024
Location: Cwmaman, Aberdare
Remote working: On-site only
Company: Cwmaman Surgery
Job type: Contract
Job reference:

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Summary

Cwmaman surgery is looking for a suitable individual to join their team of staff.



MAIN DUTIES AND RESPONSIBILITIES
1, Greet patients and visitors to the practice .
2, Book in, amend and cancel patient appointments inline with practice appointments procedures ensuring optimum efficiency of the appointment system.
3, Ensure that patients with appointments but who need 'urgent consultations' are booked into appropriate slots and referred to a GP where necessary.
4, Receive and accurately record requests for home visits, assessing urgency in accordance with the Practice protocols. Print Home Visit summary sheets.
5, Ensure computerised appointment systems are up to date.
7, Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed.
8, Set- up of new patients onto the computer system
9., This job description is not exhaustive and may be adjusted periodically after review


Experience of working in healthcare is desirable but not essential.
the surgery is open 08.00hrs to 18.30hrs Monday to Friday
Please email Sharon.rao@wales.nhs.uk for further information

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