Operational Manager Integrated Discharge Team, Patient Flow

Job details
Posting date: 20 May 2024
Salary: Not specified
Additional salary information: £50,952 - £57,349 Per annum
Hours: Full time
Closing date: 19 June 2024
Location: Manchester, M23 9LT
Company: Manchester University NHS Foundation Trust
Job type: Permanent
Job reference: 6290074/349-WTWA-6290074

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A Vacancy at Manchester University NHS Foundation Trust.

We are seeking an 8a Operational Manager for our Integrated Discharge Team based at Wythenshawe and Trafford General Hospital. It Is a great time to be part of leading service developments, working with our fantastic staff and in collaboration with a wide range of partners to delivery safe and timely discharges with identified care.

WTWA IDT are looking for the right person with the right values, skills and energy, a person who is resilient, holds the expertise and enthusiasm to help us provide our patients with the best possible outcome for their onward journey from hospital, this involves helping us achieve our Home First Approach to improve the quality of life, and independence for the communities we provide the Discharge to Assess model too.

The post holder is responsible for managing a team of nurses and pathway coordinators who are responsible for the assessment and discharge planning of patients with complex needs ensuring the team provide a high quality, effective specialist nursing service to patients.

The post holder will possess expertise in patient flow and discharge processes, change management and the provision of educational support to patients, careers, and colleagues across organisational and professional boundaries.

This person will need excellent IT skills and be able to develop and maintain an environment of trust, diversity, and inclusion within the team, have an agile personality with interpersonal skills with a dynamic approach to complex issues.

The post holder will support the Director of Patient Flow and Head of Patient Flow with the leadership and operational management of the integrated health and social care discharge planning team and its service supporting in the efficient and effective management of resources to deliver in improved performance, promote quality improvement and lead on specific projects and programmes.

The post holder will deputise for the Director of Patient Flow and Head of Patient Flow as required.

You will take a lead role supporting, implementing pro-active discharge planning, working closely with primary care, social care, and community colleagues to deliver an effective and efficient discharge process for complex discharges. The remit will be to lead the day-to-day coordination of discharges into the community ensuring all decisions and actions support patient flow, reduce delays and manage risks effectively.

You will be responsible for managing health and social care staff, implementing agreed policies, clinical standards, and monitoring outcomes. You will demonstrate effective leadership skills maintaining a managerial role.

The post holder will ensure that all protocols that are designed for the discharge service are adhered to, effecting a safe and timely discharge into the community.

The post holder will be responsible for the teams’ activities promoting the independence and well-being of adults and ensuring the service delivered is in line with National Frameworks

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at
We’re looking forward to hearing from you!

This advert closes on Monday 3 Jun 2024

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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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