87317 - Infrastructure Engineer
| Dyddiad hysbysebu: | 20 May 2024 |
|---|---|
| Cyflog: | £39,868 to £50,039 per year |
| Gwybodaeth ychwanegol am y cyflog: | The national salary range is £39,868 - £43,535, London salary range is £45,824 - £50,039. Your salary will be dependent on your base location. National: £39,868 - £51,675 (which may include an allowance of up to £11,807). London: £45,824 - £56,050 (which may include an allowance of up to £10,226). |
| Oriau: | Full time |
| Dyddiad cau: | 04 June 2024 |
| Lleoliad: | UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 87317 |
Crynodeb
Infrastructure Engineer
Location: National*
Closing Date: Tuesday 4th June
Interviews: w/c 17th June
Grade: SEO
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary: National: £39,868 - £51,675 (which may include an allowance of up to £11,807). London: £45,824 - £56,050 (which may include an allowance of up to £10,226).
Working pattern: Full time, Part time, Job Share, Flexible Working
Contract Type: Permanent
Vacancy number: 87317
*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP
The Role
We’re recruiting for Infrastructure Engineers to be part of our warm and collaborative End User Compute Services (EUCS) team. The EUCS Team design, deliver and support the core infrastructure and systems that enable End User Compute Services and line of business applications for over 100,000 Ministry of Justice users across over 800 locations.
This role aligns against Infrastructure Engineer from the Government Digital and Data Framework.
These are exciting times at Justice Digital. We have a clear vision - to develop a digitally enabled justice system that works simply for its users - and we’re looking for enthusiastic, talented people to help us achieve it.
We’re making things better by building adaptable, effective services and making systems that are simple to use for staff and citizens. It can be challenging but it’s also important and rewarding.
As well as doing interesting work, we’re creating an environment that’s great to work in. We provide the opportunity to work with the latest technologies and offer brilliant training opportunities alongside support from expert colleagues. On top of that, you’ll find flexible working, an inclusive culture, and a place where your opinion is valued.
To help picture your life at MoJ Justice Digital please take a look at our blog and our Digital and Technology strategy 2025
Key Responsibilities:
Work collaboratively within a team of Engineers, promoting a culture of best practices and striving to achieve team goals.
Support the design, build and operation of modern user-centric End User Computing (EUC) solutions, focusing on the macOS estate, and services that enable the Ministry of Justice to deliver services across the UK.
Work with key suppliers to assist in managing EUC infrastructure in various environments, such as cloud, data centres, and organisational sites.
Demonstrate and apply a good understanding of the latest standards and practices relevant to the role.
Utilise scripting tools or automation solutions to streamline manual processes and improve efficiency and security.
Own problems, proactively initiate and monitor actions to investigate patterns, trends and to resolve any blockages.
Collaborate effectively with other areas of EUCS and Justice Digital, contributing to shared goals and the delivery of integrated solutions.
Communicate with end users to provide timely and accurate information and status updates.
Present recommendations for resolving ticket requests and exercise some independent judgement while developing understanding of the process, policies and risk controls.
Collaborate and consult with peers, colleagues and managers to resolve issues.
The Infrastructure Engineer will work collaboratively with:
Lead and Senior Engineers
Technical Architecture and Service Operations teams
3rd party Service Managers, Project and Technical leads
Senior Operations Managers within the EUC team
Key MOJ stakeholders
We are recruiting several Infrastructure Engineers, spanning both out Windows and macOS estates, that are responsible for various aspects of EUCS. If you have experience in one or more of the following capabilities and are interested in joining us you should please indicate your area of expertise in your application
Device Management: Managing and configuring hardware devices, ensuring they meet organisational standards. Using MDM suites such as Microsoft Intune/Jamf to manage endpoints in a large-scale enterprise environment.
Microsoft Intune: Knowledge of Microsoft Intune for managing devices, applications, Conditional Access and security policies.
Windows System Administration: Experience with Windows operating systems, including installation, configuration, and troubleshooting.
macOS System Administration. Experience with macOS within the enterprise and helping to troubleshoot operating system issues.
Release Management: Understanding of release management processes to ensure smooth deployment of software updates and patches.
Operating System Updates: Familiarity with managing and deploying Windows updates/macOS updates and security patches to maintain system integrity using Intune and Update for Business.
Scripting: Ability to write scripts (e.g., PowerShell, BASH) to automate repetitive tasks, including deployment, updates and remediations.
Please note, you will be required to take part in an on-call rota, sharing the responsibility of providing out of hours engineering cover for major incidents for which an additional allowance is payable.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!